[[["わかりやすい","easyToUnderstand","thumb-up"],["問題の解決に役立った","solvedMyProblem","thumb-up"],["その他","otherUp","thumb-up"]],[["わかりにくい","hardToUnderstand","thumb-down"],["情報またはサンプルコードが不正確","incorrectInformationOrSampleCode","thumb-down"],["必要な情報 / サンプルがない","missingTheInformationSamplesINeed","thumb-down"],["翻訳に関する問題","translationIssue","thumb-down"],["その他","otherDown","thumb-down"]],["最終更新日 2025-09-05 UTC。"],[],[],null,["# Getting support\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs,\nsuch as 24/7 coverage, phone support, and access to a technical support manager.\nFor more information, see [Cloud Customer Care](/support).\n\nIf you're not sure if you have a paid technical support package, check your\nGoogle Cloud console:\n\n[Visit your Google Cloud console](https://console.cloud.google.com/support)\n\nGet support from the community\n------------------------------\n\nThis section lists different approaches you can use to get your questions\nanswered by using community resources.\n\n### Ask a question on Stack Overflow\n\nAsk a question about Google Cloud Observability on\n[Stack Overflow](https://stackoverflow.com). Review the\nfollowing table for relevant tags on Stack Overflow. These tags\nnot only receive responses from the Stack Overflow community, but also from\nGoogle engineers, who monitor the tags and offer unofficial support.\n\n### Discuss Google Cloud Observability products\n\nJoin the\n[google-stackdriver-discussion](https://groups.google.com/forum/#!forum/google-stackdriver-discussion)\nGoogle group to discuss Google Cloud Observability and receive announcements and updates.\n\nYou can also visit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nGoogle Cloud Observability and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nFor Google Cloud Observability, join the\n[`#stackdriver`](https://googlecloud-community.slack.com/messages/C0SEBGXFG/)\nchannel.\n\n\nFile bugs or feature requests\n-----------------------------\n\nThis section describes how you can search for know issues, file a feature\nrequest, or share your opinion.\n\n### Found a bug in Google Cloud Observability?\n\nYou can search issues and submit new bugs by using our issue trackers. Review\nthe following table to search and report issues in Google Cloud Observability:\n\nThe Google Cloud Observability team reviews and tracks every new bug submitted by users. Expect\nto hear from us within 2 business days. To learn more about what to expect when\nyou file a bug, read [Issue reports](/support/docs/issue-trackers#issue_reports).\n\n### Have a feature request for Google Cloud Observability?\n\nYou can request and vote for new features by using our issue trackers; review\nthe table in the [Found a bug in Google Cloud Observability?](#report-bug)\nsection on this page.\n\nFeature requests with more stars and, hopefully, comments from several\nusers about how the feature would be useful are more likely to be considered.\nRead [Feature requests](/support/docs/issue-trackers#feature_requests) to learn\nmore about how Google Cloud tracks feature requests.\n\n### Want to share your opinion on Google Cloud Observability products?\n\nYour feedback helps us improve Google Cloud Observability. You can send\nfeedback from your Google Cloud console or your Cloud Monitoring console.\n\nTo send feedback from your [**Google Cloud console**](https://console.cloud.google.com/),\ndo the following:\n\n1. In the toolbar, click *help_outline* **Help** , and then select\n **Send feedback**.\n\n2. In the dialog, enter your issue or share your idea. You can include in\n your feedback a screenshot, which can give us a clearer target for\n your feedback.\n\n3. Click **Send**.\n\nIf reporting an issue, then include the steps you performed, what you expected\nto happen, and what actually happened. The more details you provide, the more\nlikely it is we'll be able to quickly reproduce and resolve your issue.\n\nIn addition to bugs and feature requests, we're happy to receive any other\nfeedback that you'd like to provide. In your request, include as much detail\nas you can.\n\nAfter we receive your feedback, we will read it and either submit a new bug or\nadd it to a known issue. We do receive a high volume of submissions;\nunfortunately, this means that we're unable to respond directly to each one.\n\nWant to speak with someone in Sales?\n------------------------------------\n\nJust mention Google Cloud Observability in your [inquiry](/contact), and someone\nfrom the Google Cloud sales team will get back to you shortly."]]
