Google Cloud offre pacchetti di assistenza per diverse esigenze, come copertura 24/7, assistenza telefonica e accesso a un responsabile dell'assistenza tecnica. Per maggiori informazioni, consulta l'assistenza clienti Google Cloud.
Domande sulla fatturazione
Utilizza le seguenti risorse per ricevere assistenza in merito a domande sulla fatturazione:
Per aprire un modulo di feedback, nella documentazione di Cloud Service Mesh, fai clic su
Invia feedback in alto a destra nella pagina o in fondo alla pagina.
[[["Facile da capire","easyToUnderstand","thumb-up"],["Il problema è stato risolto","solvedMyProblem","thumb-up"],["Altra","otherUp","thumb-up"]],[["Difficile da capire","hardToUnderstand","thumb-down"],["Informazioni o codice di esempio errati","incorrectInformationOrSampleCode","thumb-down"],["Mancano le informazioni o gli esempi di cui ho bisogno","missingTheInformationSamplesINeed","thumb-down"],["Problema di traduzione","translationIssue","thumb-down"],["Altra","otherDown","thumb-down"]],["Ultimo aggiornamento 2025-09-04 UTC."],[],[],null,["# Getting support\n===============\n\nBefore contacting support\n-------------------------\n\nTo troubleshoot and resolve certain Cloud Service Mesh problems yourself, see\n[Troubleshooting Cloud Service Mesh step-by-step](/service-mesh/docs/troubleshooting/troubleshoot-intro).\nIf other troubleshooting steps fail to resolve the problem, you can\n[collect diagnostic logs](/service-mesh/docs/troubleshooting/troubleshoot-collect-logs)\nand have them ready for Google Cloud Support to help you.\n| **Important:** Archive logs might contain personally identifiable information (PII) or private information. Please ensure that you remove any PII from the set of configuration files. This includes passwords, private keys, API tokens, etc. Check your local laws and your organization's policies and procedures regarding how to handle or send such sensitive information externally.\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as\n24/7 coverage, phone support, and access to a technical support manager. For\nmore information, see [Cloud Customer Care](/support).\n\nBilling questions\n-----------------\n\nUse the following resources to get help with billing questions:\n\n- To view billing reports, see\n [View your billing reports and cost trends](/billing/docs/how-to/reports).\n\n- To learn more about billing, read the\n [Cloud Billing documentation](/billing/docs).\n\n- To resolve billing concerns, use the\n [Google Cloud Billing Troubleshooter](https://support.google.com/cloud/troubleshooter/7279311).\n\n- To request help with billing questions, contact\n [Cloud Billing Support](/support/billing).\n\n- To change or disable billing on a project, go to the **Billing** page in the\n Google Cloud console. For more information, see\n [Modify a project's billing settings](/billing/docs/how-to/modify-project).\n\n | **Caution:** When you disable billing for a project, you also disable all product resources in that project.\n\nFile bugs\n---------\n\nTo open a feedback form, from the Cloud Service Mesh documentation, click\n**Send feedback** near the top right of the page or at the bottom of the page."]]