Class AnswerFeedback (2.19.1)

AnswerFeedback(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Represents feedback the customer has about the quality & correctness of a certain answer in a conversation.

.. _oneof: https://proto-plus-python.readthedocs.io/en/stable/fields.html#oneofs-mutually-exclusive-fields

Attributes

NameDescription
correctness_level google.cloud.dialogflow_v2beta1.types.AnswerFeedback.CorrectnessLevel
The correctness level of the specific answer.
agent_assistant_detail_feedback google.cloud.dialogflow_v2beta1.types.AgentAssistantFeedback
Optional. Detail feedback of agent assistant suggestions. This field is a member of oneof_ detail_feedback.
clicked bool
Indicates whether the answer/item was clicked by the human agent or not. Default to false.
click_time google.protobuf.timestamp_pb2.Timestamp
Time when the answer/item was clicked.
displayed bool
Indicates whether the answer/item was displayed to the human agent in the agent desktop UI. Default to false.
display_time google.protobuf.timestamp_pb2.Timestamp
Time when the answer/item was displayed.

Classes

CorrectnessLevel

CorrectnessLevel(value)

The correctness level of an answer.

Values: CORRECTNESS_LEVEL_UNSPECIFIED (0): Correctness level unspecified. NOT_CORRECT (1): Answer is totally wrong. PARTIALLY_CORRECT (2): Answer is partially correct. FULLY_CORRECT (3): Answer is fully correct.