Class MetricType (1.23.1)

MetricType(value)

Types of ratio-based metric for Dialogflow experiment.

Values: METRIC_UNSPECIFIED (0): Metric unspecified. CONTAINED_SESSION_NO_CALLBACK_RATE (1): Percentage of contained sessions without user calling back in 24 hours. LIVE_AGENT_HANDOFF_RATE (2): Percentage of sessions that were handed to a human agent. CALLBACK_SESSION_RATE (3): Percentage of sessions with the same user calling back. ABANDONED_SESSION_RATE (4): Percentage of sessions where user hung up. SESSION_END_RATE (5): Percentage of sessions reached Dialogflow 'END_PAGE' or 'END_SESSION'.