Reference documentation and code samples for the Google Cloud Dialogflow V2 Client class Conversation.
Represents a conversation.
A conversation is an interaction between an agent, including live agents and Dialogflow agents, and a support customer. Conversations can include phone calls and text-based chat sessions.
Generated from protobuf message google.cloud.dialogflow.v2.Conversation
Methods
__construct
Constructor.
| Parameters | |
|---|---|
| Name | Description |
data |
array
Optional. Data for populating the Message object. |
↳ name |
string
Output only. The unique identifier of this conversation. Format: |
↳ lifecycle_state |
int
Output only. The current state of the Conversation. |
↳ conversation_profile |
string
Required. The Conversation Profile to be used to configure this Conversation. This field cannot be updated. Format: |
↳ phone_number |
Google\Cloud\Dialogflow\V2\ConversationPhoneNumber
Output only. It will not be empty if the conversation is to be connected over telephony. |
↳ start_time |
Google\Protobuf\Timestamp
Output only. The time the conversation was started. |
↳ end_time |
Google\Protobuf\Timestamp
Output only. The time the conversation was finished. |
↳ conversation_stage |
int
The stage of a conversation. It indicates whether the virtual agent or a human agent is handling the conversation. If the conversation is created with the conversation profile that has Dialogflow config set, defaults to ConversationStage.VIRTUAL_AGENT_STAGE; Otherwise, defaults to ConversationStage.HUMAN_ASSIST_STAGE. If the conversation is created with the conversation profile that has Dialogflow config set but explicitly sets conversation_stage to ConversationStage.HUMAN_ASSIST_STAGE, it skips ConversationStage.VIRTUAL_AGENT_STAGE stage and directly goes to ConversationStage.HUMAN_ASSIST_STAGE. |
getName
Output only. The unique identifier of this conversation.
Format: projects/<Project ID>/locations/<Location
ID>/conversations/<Conversation ID>.
| Returns | |
|---|---|
| Type | Description |
string | |
setName
Output only. The unique identifier of this conversation.
Format: projects/<Project ID>/locations/<Location
ID>/conversations/<Conversation ID>.
| Parameter | |
|---|---|
| Name | Description |
var |
string
|
| Returns | |
|---|---|
| Type | Description |
$this | |
getLifecycleState
Output only. The current state of the Conversation.
| Returns | |
|---|---|
| Type | Description |
int | |
setLifecycleState
Output only. The current state of the Conversation.
| Parameter | |
|---|---|
| Name | Description |
var |
int
|
| Returns | |
|---|---|
| Type | Description |
$this | |
getConversationProfile
Required. The Conversation Profile to be used to configure this Conversation. This field cannot be updated.
Format: projects/<Project ID>/locations/<Location
ID>/conversationProfiles/<Conversation Profile ID>.
| Returns | |
|---|---|
| Type | Description |
string | |
setConversationProfile
Required. The Conversation Profile to be used to configure this Conversation. This field cannot be updated.
Format: projects/<Project ID>/locations/<Location
ID>/conversationProfiles/<Conversation Profile ID>.
| Parameter | |
|---|---|
| Name | Description |
var |
string
|
| Returns | |
|---|---|
| Type | Description |
$this | |
getPhoneNumber
Output only. It will not be empty if the conversation is to be connected over telephony.
| Returns | |
|---|---|
| Type | Description |
Google\Cloud\Dialogflow\V2\ConversationPhoneNumber|null | |
hasPhoneNumber
clearPhoneNumber
setPhoneNumber
Output only. It will not be empty if the conversation is to be connected over telephony.
| Parameter | |
|---|---|
| Name | Description |
var |
Google\Cloud\Dialogflow\V2\ConversationPhoneNumber
|
| Returns | |
|---|---|
| Type | Description |
$this | |
getStartTime
Output only. The time the conversation was started.
| Returns | |
|---|---|
| Type | Description |
Google\Protobuf\Timestamp|null | |
hasStartTime
clearStartTime
setStartTime
Output only. The time the conversation was started.
| Parameter | |
|---|---|
| Name | Description |
var |
Google\Protobuf\Timestamp
|
| Returns | |
|---|---|
| Type | Description |
$this | |
getEndTime
Output only. The time the conversation was finished.
| Returns | |
|---|---|
| Type | Description |
Google\Protobuf\Timestamp|null | |
hasEndTime
clearEndTime
setEndTime
Output only. The time the conversation was finished.
| Parameter | |
|---|---|
| Name | Description |
var |
Google\Protobuf\Timestamp
|
| Returns | |
|---|---|
| Type | Description |
$this | |
getConversationStage
The stage of a conversation. It indicates whether the virtual agent or a human agent is handling the conversation.
If the conversation is created with the conversation profile that has Dialogflow config set, defaults to ConversationStage.VIRTUAL_AGENT_STAGE; Otherwise, defaults to ConversationStage.HUMAN_ASSIST_STAGE. If the conversation is created with the conversation profile that has Dialogflow config set but explicitly sets conversation_stage to ConversationStage.HUMAN_ASSIST_STAGE, it skips ConversationStage.VIRTUAL_AGENT_STAGE stage and directly goes to ConversationStage.HUMAN_ASSIST_STAGE.
| Returns | |
|---|---|
| Type | Description |
int | |
setConversationStage
The stage of a conversation. It indicates whether the virtual agent or a human agent is handling the conversation.
If the conversation is created with the conversation profile that has Dialogflow config set, defaults to ConversationStage.VIRTUAL_AGENT_STAGE; Otherwise, defaults to ConversationStage.HUMAN_ASSIST_STAGE. If the conversation is created with the conversation profile that has Dialogflow config set but explicitly sets conversation_stage to ConversationStage.HUMAN_ASSIST_STAGE, it skips ConversationStage.VIRTUAL_AGENT_STAGE stage and directly goes to ConversationStage.HUMAN_ASSIST_STAGE.
| Parameter | |
|---|---|
| Name | Description |
var |
int
|
| Returns | |
|---|---|
| Type | Description |
$this | |