Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class ConversationConfig.
Configuration that applies to all conversations.
Generated from protobuf message google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfig
Namespace
Google \ Cloud \ ContactCenterInsights \ V1 \ IngestConversationsRequestMethods
__construct
Constructor.
| Parameters | |
|---|---|
| Name | Description |
data |
array
Optional. Data for populating the Message object. |
↳ agent_id |
string
An opaque, user-specified string representing the human agent who handled the conversations. |
↳ agent_channel |
int
Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for audio conversations to be properly displayed and analyzed. |
↳ customer_channel |
int
Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the customer. Note that this must be set for audio conversations to be properly displayed and analyzed. |
getAgentId
An opaque, user-specified string representing the human agent who handled the conversations.
| Returns | |
|---|---|
| Type | Description |
string | |
setAgentId
An opaque, user-specified string representing the human agent who handled the conversations.
| Parameter | |
|---|---|
| Name | Description |
var |
string
|
| Returns | |
|---|---|
| Type | Description |
$this | |
getAgentChannel
Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for audio conversations to be properly displayed and analyzed.
| Returns | |
|---|---|
| Type | Description |
int | |
setAgentChannel
Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for audio conversations to be properly displayed and analyzed.
| Parameter | |
|---|---|
| Name | Description |
var |
int
|
| Returns | |
|---|---|
| Type | Description |
$this | |
getCustomerChannel
Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the customer. Note that this must be set for audio conversations to be properly displayed and analyzed.
| Returns | |
|---|---|
| Type | Description |
int | |
setCustomerChannel
Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the customer. Note that this must be set for audio conversations to be properly displayed and analyzed.
| Parameter | |
|---|---|
| Name | Description |
var |
int
|
| Returns | |
|---|---|
| Type | Description |
$this | |