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Last modified: November 2, 2020
This page contains a previous version of the Looker-hosted maintenance hours document. You can view the current version of this document on the Google maintenance policy for Looker-hosted services documentation page.
During regular maintenance times, your instance may be temporarily unavailable for updates, server upgrades, or other system work. Looker takes system availability seriously and makes every effort to keep any interruption brief and to these scheduled hours. We try to avoid performing any system-related work on Friday and through the weekend to ensure that someone is available to respond to unanticipated issues.
On rare occasions, urgent service outside of the standing maintenance hours may need to be performed. A Technical Contact may also schedule updates, server upgrades, restarts, or other maintenance outside of the following hours.
Regular maintenance and Looker updates
Hosts in the Americas
Day
Maintenance Window
Sunday
9PM - 11PM Pacific time
Wednesday
9PM - 11PM Pacific time
Hosts in Europe, the Middle East, and Africa (EMEA)
Day
Maintenance Window
Monday
2PM - 4PM Pacific time
Thursday
2PM - 4PM Pacific time
Hosts in Asia and the Pacific (APAC)
Day
Maintenance Window
Monday
10AM - 12PM Pacific time
Thursday
10AM - 12PM Pacific time
Urgent maintenance
Hosts in the Americas
Day
Maintenance Window
Monday
9PM - 11PM Pacific time
Tuesday
9PM - 11PM Pacific time
Wednesday
9PM - 11PM Pacific time
Thursday
9PM - 11PM Pacific time
Hosts in Europe, the Middle East, and Africa (EMEA)
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