Google Cloud Dialogflow v2 API - Enum HumanAgentAssistantConfig.Types.SuggestionQueryConfig.Types.Sections.Types.SectionType (4.18.0)

public enum HumanAgentAssistantConfig.Types.SuggestionQueryConfig.Types.Sections.Types.SectionType

Reference documentation and code samples for the Google Cloud Dialogflow v2 API enum HumanAgentAssistantConfig.Types.SuggestionQueryConfig.Types.Sections.Types.SectionType.

Selectable sections to return when requesting a summary of a conversation.

Namespace

Google.Cloud.Dialogflow.V2

Assembly

Google.Cloud.Dialogflow.V2.dll

Fields

NameDescription
Action

What the agent does to help the customer. Section name: "action".

CustomerSatisfaction

"Unsatisfied" or "Satisfied" depending on the customer's feelings at the end of the conversation. Section name: "customer_satisfaction".

Entities

Key entities extracted from the conversation, such as ticket number, order number, dollar amount, etc. Section names are prefixed by "entities/".

ReasonForCancellation

Reason for cancellation if the customer requests for a cancellation. "N/A" otherwise. Section name: "reason_for_cancellation".

Resolution

Result of the customer service. A single word describing the result of the conversation. Section name: "resolution".

Situation

What the customer needs help with or has question about. Section name: "situation".

Unspecified

Undefined section type, does not return anything.