Google Cloud Dialogflow v2 API - Class AnswerRecord (4.24.0)

public sealed class AnswerRecord : IMessage<AnswerRecord>, IEquatable<AnswerRecord>, IDeepCloneable<AnswerRecord>, IBufferMessage, IMessage

Reference documentation and code samples for the Google Cloud Dialogflow v2 API class AnswerRecord.

Answer records are records to manage answer history and feedbacks for Dialogflow.

Currently, answer record includes:

human agent assistant article suggestion
human agent assistant faq article

It doesn't include:

DetectIntent intent matching
DetectIntent knowledge

Answer records are not related to the conversation history in the Dialogflow Console. A Record is generated even when the end-user disables conversation history in the console. Records are created when there's a human agent assistant suggestion generated.

A typical workflow for customers provide feedback to an answer is:

For human agent assistant, customers get suggestion via ListSuggestions API. Together with the answers, [AnswerRecord.name][google.cloud.dialogflow.v2.AnswerRecord.name] are returned to the customers.
The customer uses the [AnswerRecord.name][google.cloud.dialogflow.v2.AnswerRecord.name] to call the [AnswerRecords.UpdateAnswerRecord][google.cloud.dialogflow.v2.AnswerRecords.UpdateAnswerRecord] method to send feedback about a specific answer that they believe is wrong.

Inheritance

object > AnswerRecord

Implements

IMessage AnswerRecord, IEquatable AnswerRecord, IDeepCloneable AnswerRecord, IBufferMessage, IMessage

Inherited Members

object.GetHashCode()

object.GetType()

object.ToString()

Namespace

Google.Cloud.Dialogflow.V2

Assembly

Google.Cloud.Dialogflow.V2.dll

Constructors

AnswerRecord()

public AnswerRecord()

AnswerRecord(AnswerRecord)

public AnswerRecord(AnswerRecord other)

Parameter
Name	Description
`other`	`AnswerRecord`

Properties

AgentAssistantRecord

public AgentAssistantRecord AgentAssistantRecord { get; set; }

Output only. The record for human agent assistant.

Property Value
Type	Description
`AgentAssistantRecord`

AnswerFeedback

public AnswerFeedback AnswerFeedback { get; set; }

Required. The AnswerFeedback for this record. You can set this with [AnswerRecords.UpdateAnswerRecord][google.cloud.dialogflow.v2.AnswerRecords.UpdateAnswerRecord] in order to give us feedback about this answer.

Property Value
Type	Description
`AnswerFeedback`

AnswerRecordName

public AnswerRecordName AnswerRecordName { get; set; }

AnswerRecordName-typed view over the Name resource name property.

Property Value
Type	Description
`AnswerRecordName`

Name

public string Name { get; set; }

The unique identifier of this answer record. Format: projects/<Project ID>/locations/<Location ID>/answerRecords/<Answer Record ID>.

Property Value
Type	Description
`string`

RecordCase

public AnswerRecord.RecordOneofCase RecordCase { get; }

Property Value
Type	Description
`AnswerRecordRecordOneofCase`