public enum HumanAgentAssistantConfig.Types.SuggestionQueryConfig.Types.Sections.Types.SectionTypeReference documentation and code samples for the Google Cloud Dialogflow v2 API enum HumanAgentAssistantConfig.Types.SuggestionQueryConfig.Types.Sections.Types.SectionType.
Selectable sections to return when requesting a summary of a conversation.
Namespace
Google.Cloud.Dialogflow.V2Assembly
Google.Cloud.Dialogflow.V2.dll
Fields | |
|---|---|
| Name | Description |
Action | What the agent does to help the customer. Section name: "action". |
CustomerSatisfaction | "Unsatisfied" or "Satisfied" depending on the customer's feelings at the end of the conversation. Section name: "customer_satisfaction". |
Entities | Key entities extracted from the conversation, such as ticket number, order number, dollar amount, etc. Section names are prefixed by "entities/". |
ReasonForCancellation | Reason for cancellation if the customer requests for a cancellation. "N/A" otherwise. Section name: "reason_for_cancellation". |
Resolution | Result of the customer service. A single word describing the result of the conversation. Section name: "resolution". |
Situation | What the customer needs help with or has question about. Section name: "situation". |
Unspecified | Undefined section type, does not return anything. |