Contact Center AI Insights v1 API - Enum Entity.Types.Type (2.5.0) 

public enum Entity.Types.Type

Reference documentation and code samples for the Contact Center AI Insights v1 API enum Entity.Types.Type.

The type of the entity. For most entity types, the associated metadata is a Wikipedia URL (wikipedia_url) and Knowledge Graph MID (mid). The table below lists the associated fields for entities that have different metadata.

Namespace

GoogleCloudGoogle.Cloud.ContactCenterInsightsV1

Assembly

Google.Cloud.ContactCenterInsights.V1.dll

Fields

NameDescription
Address

Address.

The metadata identifies the street number and locality plus whichever additional elements appear in the text:

  • street_number - Street number.
  • locality - City or town.
  • street_name - Street/route name, if detected.
  • postal_code - Postal code, if detected.
  • country - Country, if detected.
  • broad_region - Administrative area, such as the state, if detected.
  • narrow_region - Smaller administrative area, such as county, if detected.
  • sublocality - Used in Asian addresses to demark a district within a city, if detected.
ConsumerGood

Consumer product.

Date

Date.

The metadata identifies the components of the date:

  • year - Four digit year, if detected.
  • month - Two digit month number, if detected.
  • day - Two digit day number, if detected.
Event

Event.

Location

Location.

Number

Number.

The metadata is the number itself.

Organization

Organization.

Other

Other types of entities.

Person

Person.

PhoneNumber

Phone number.

The metadata lists the phone number (formatted according to local convention), plus whichever additional elements appear in the text:

  • number - The actual number, broken down into sections according to local convention.
  • national_prefix - Country code, if detected.
  • area_code - Region or area code, if detected.
  • extension - Phone extension (to be dialed after connection), if detected.
Price

Price.

The metadata identifies the value and currency.

Unspecified

Unspecified.

WorkOfArt

Artwork.