[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-04-02 UTC."],[[["This page provides reference documentation for the `Conversation.Types.Medium` enum within the Contact Center AI Insights v1 API."],["The `Conversation.Types.Medium` enum defines the possible communication channels for a conversation, including `Chat`, `PhoneCall`, and `Unspecified`."],["The most current documented version of `Conversation.Types.Medium` is 2.19.0, with a list of historical versions provided for reference, ranging from 1.0.0 to 2.19.0."],["The `Unspecified` field acts as the default value and will default to `PHONE_CALL` if no specific medium is selected."]]],[]]
