Contact Center AI Insights v1 API - Class AnalysisResult.Types.CallAnalysisMetadata (2.13.0) 

public sealed class AnalysisResult.Types.CallAnalysisMetadata : IMessage<AnalysisResult.Types.CallAnalysisMetadata>, IEquatable<AnalysisResult.Types.CallAnalysisMetadata>, IDeepCloneable<AnalysisResult.Types.CallAnalysisMetadata>, IBufferMessage, IMessage

Reference documentation and code samples for the Contact Center AI Insights v1 API class AnalysisResult.Types.CallAnalysisMetadata.

Call-specific metadata created during analysis.

Inheritance

object > AnalysisResult.Types.CallAnalysisMetadata

Namespace

Google.Cloud.ContactCenterInsights.V1

Assembly

Google.Cloud.ContactCenterInsights.V1.dll

Constructors

CallAnalysisMetadata()

public CallAnalysisMetadata()

CallAnalysisMetadata(CallAnalysisMetadata)

public CallAnalysisMetadata(AnalysisResult.Types.CallAnalysisMetadata other)
Parameter
NameDescription
otherAnalysisResultTypesCallAnalysisMetadata

Properties

Annotations

public RepeatedField<CallAnnotation> Annotations { get; }

A list of call annotations that apply to this call.

Property Value
TypeDescription
RepeatedFieldCallAnnotation

Entities

public MapField<string, Entity> Entities { get; }

All the entities in the call.

Property Value
TypeDescription
MapFieldstringEntity

Intents

public MapField<string, Intent> Intents { get; }

All the matched intents in the call.

Property Value
TypeDescription
MapFieldstringIntent

IssueModelResult

public IssueModelResult IssueModelResult { get; set; }

Overall conversation-level issue modeling result.

Property Value
TypeDescription
IssueModelResult

PhraseMatchers

public MapField<string, PhraseMatchData> PhraseMatchers { get; }

All the matched phrase matchers in the call.

Property Value
TypeDescription
MapFieldstringPhraseMatchData

Sentiments

public RepeatedField<ConversationLevelSentiment> Sentiments { get; }

Overall conversation-level sentiment for each channel of the call.

Property Value
TypeDescription
RepeatedFieldConversationLevelSentiment