Contact Center AI Insights v1 API - Class IngestConversationsRequest.Types.ConversationConfig (2.11.0)

public sealed class IngestConversationsRequest.Types.ConversationConfig : IMessage<IngestConversationsRequest.Types.ConversationConfig>, IEquatable<IngestConversationsRequest.Types.ConversationConfig>, IDeepCloneable<IngestConversationsRequest.Types.ConversationConfig>, IBufferMessage, IMessage

Reference documentation and code samples for the Contact Center AI Insights v1 API class IngestConversationsRequest.Types.ConversationConfig.

Configuration that applies to all conversations.

Inheritance

object > IngestConversationsRequest.Types.ConversationConfig

Namespace

Google.Cloud.ContactCenterInsights.V1

Assembly

Google.Cloud.ContactCenterInsights.V1.dll

Constructors

ConversationConfig()

public ConversationConfig()

ConversationConfig(ConversationConfig)

public ConversationConfig(IngestConversationsRequest.Types.ConversationConfig other)
Parameter
NameDescription
otherIngestConversationsRequestTypesConversationConfig

Properties

AgentChannel

public int AgentChannel { get; set; }

Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for audio conversations to be properly displayed and analyzed.

Property Value
TypeDescription
int

AgentId

public string AgentId { get; set; }

An opaque, user-specified string representing the human agent who handled the conversations.

Property Value
TypeDescription
string

CustomerChannel

public int CustomerChannel { get; set; }

Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the customer. Note that this must be set for audio conversations to be properly displayed and analyzed.

Property Value
TypeDescription
int