This page provides explanations and recommended resolutions for error messages that you might receive when you're doing any of the following:
- Using Cloud Domains in the Google Cloud console
- Transferring a domain by using the Cloud Domains API or the Google Cloud CLI
Privacy protection is off or partially off
A next to Off or Limited in the Privacy protection column indicates that your privacy protection is turned off, and your information is fully or partially available to the public.
To learn more about privacy protection, see Privacy protection.
To turn on privacy protection for your domain, see Edit registration settings for a domain.
Status indicators
The following table lists status indicators that you might see next to the domain name during registration and how to resolve the issues.
| Sign | Status | Description |
|---|---|---|
| Success | Your registration is active without any errors. | |
| Warning | There are some issues with the domain—for example, the registrant email was not verified, or the domain is suspended. For information about how to resolve this, see Domain suspension. | |
| Inactive | The domain is exported. | |
| Error | Your registration or transfer has failed. For details about how to fix this issue, see Troubleshooting. | |
|
In progress | Your registration or transfer is pending. If this persists, see Troubleshooting. |
Errors during domain registration
The following table describes errors that you might encounter during the domain registration process when using the gcloud CLI or the API. You can find these errors in one of the following ways:
- As output when you run the
gcloud domains registrations describecommand. - When you hold the pointer over the status of a domain in the Status column in the Google Cloud console. You can also click the status to see the error.
| Error message | Description |
|---|---|
| DOMAIN_NOT_AVAILABLE | The domain is not available for registration. Try registering a different domain. |
| INVALID_CONTACTS | The provided contact information was not accepted. Ensure that the contact information is valid and try again. |
| REGISTER_FAILURE_REASON_UNKNOWN | Registration failed for an unknown reason. |
Error messages during domain transfer
The following table describes error messages that you might encounter during the
domain transfer process when using the gcloud CLI or the API.
You can find these errors for resources in the TRANSFER_FAILED state in one of
the following ways:
- As output when you run the
gcloud domains registrations describecommand. - When you hold the pointer over the status of a domain in the Status column in the Google Cloud console. You can also click the status to see the error.
| Error message | Description |
|---|---|
| TRANSFER_LOCKED or DOMAIN_HAS_TRANSFER_LOCK | The domain is locked by the current registrar and cannot be transferred. Make sure that your domain is unlocked for transfer before starting the transfer process. |
| TRANSFER_IS_ALREADY_IN_PROGRESS | The domain transfer to Cloud Domains is in progress. It can take up to 7 days for the transfer to complete. |
| TRANSFER_UNSUPPORTED | Cloud Domains does not support transfers for this top-level domain (TLD). For details, see Transfer-in limitations. For supported TLDs, see the Pricing table. |
| ALREADY_OWNED_IN_CLOUD_DOMAINS | You already own this domain through Cloud Domains. |
| ALREADY_OWNED_IN_GOOGLE_DOMAINS | You already own this domain through Google Domains. |
| ALREADY_MANAGED_BY_GOOGLE | The domain is already managed by the Google Domains registrar, but the caller does not have permissions on the domain. |
| EXPIRED_RESTORABLE | You already own the domain, but the domain expired and was deleted. You can restore it in Google Domains. |
| DOMAIN_NOT_REGISTERED | No one has registered this domain yet. |
| RECENTLY_REGISTERED | The domain was created recently and cannot be transferred within 60 days of initial registration. |
| EXPIRES_SOON | The domain expires soon and cannot be transferred at this time. |
| MAX_YEARS_EXCEEDED | When you transfer a domain, a year gets added to the registration. A domain cannot be registered for more than 10 years. Therefore, if a domain that you want to transfer has an expiration date more than 9 years in the future, transfer is disallowed. |
| PENDING_DELETE | The domain deletion is in progress. You cannot transfer the domain at this time. |
| PENDING_CREATE | The domain creation is in progress. You cannot transfer the domain at this time. |
| PENDING_RESTORE | The domain is being restored. You cannot transfer the domain at this time. |
| EMAIL_CONFIRMATION_FAILURE | An email confirmation sent to the user was rejected or expired. When the email expires or is rejected, the transfer gets cancelled. You can re-initiate the transfer process. |
| INVALID_AUTHORIZATION_CODE | The authorization code entered is not valid. Try again with a valid authorization code. |
| TRANSFER_CANCELLED | The transfer was cancelled by the domain owner, current registrar, or TLD registry. |
| TRANSFER_REJECTED | The transfer was rejected by the current registrar. Contact the current registrar for more information. |
| INVALID_REGISTRANT_EMAIL_ADDRESS | The registrant email address cannot be parsed from the domain's current public contact data. Contact your current registrar to update your domain's public contact data with a valid email address. |
| DOMAIN_NOT_ELIGIBLE_FOR_TRANSFER | The domain is not eligible for transfer due to requirements imposed by the current registrar or TLD registry. |
| TRANSFER_ALREADY_PENDING | Another transfer is already pending for this domain. The existing transfer attempt must expire or be cancelled in order to proceed. |
| TRANSFER_FAILURE_REASON_UNKNOWN | Transfer failed for an unknown reason. |
What's next
- To find API information, see the Cloud Domains API.
- To find solutions for common issues that you might encounter when using Cloud Domains, see Troubleshooting.