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If after you've tried the above options and you have determined that the cause of a problem is due to a bug in the service itself, you can search our Issue Tracker to determine if it is a known issue. If it is, you can +1 the issue — we prioritize bugs that receive more activity. You can also add comments to existing issues, but you should only do this if you are adding context or additional information about the problem.
If the issue is completely new, you can report it on our Issue Tracker as well. If you do, please ensure you include the following information in your bug description:
- A description of the problem, and the behavior you expected instead.
- A list of steps and a small snippet of sample code that can be used to reproduce the problem.
- A description of the output you expect and what actually occurred. Include any error messages you receive.
- Information about your development environment, including programming language, library versions, etc.
Be aware that issues may be relatively quiet for a while. This does not mean we will never fix an issue; it just means that there are currently no updates.
If there is a feature or functionality missing that you would like to use, you can search our Issue Tracker to determine if others have requested it. If it has already been requested, please +1 the issue — we prioritize bugs that receive more activity. You can also add comments to existing issues, but you should only do this if you are adding context or additional information about the problem.
If the feature hasn't been requested yet, you can file a feature request on our Issue Tracker. Please describe the specific functionality you would like to see added, as well as reasons you think it's important. If possible, include specific details about your use case and the new opportunities the feature would allow for.
From any Document AI documentation page, click Send feedback near the top right or bottom of the page. This will open a feedback form specific to the page you are viewing. Your comments will be reviewed by the Document AI documentation team.