Editions

Dialogflow agents are available in multiple editions and pricing plans. Prices and quotas vary for each.

Choose an edition and pricing plan

You can choose one of two Dialogflow editions:

  • Dialogflow Standard Edition provides all of the core features of Dialogflow, but interactions are limited by usage quotas, and support is provided by the community and e-mail. It is ideal for small to medium businesses that want to build conversational interfaces or those who want to experiment with Dialogflow.

  • Dialogflow Enterprise Edition provides higher usage quotas and support from Google Cloud support. Dialogflow Enterprise Edition is a premium offering, available as a pay-as-you-go service. It is ideal for businesses that need an enterprise-grade service that can easily scale to support changes in user demand.

    Available in two pricing plans:

    • Essentials: This plan contains all features offered by Dialogflow Standard Edition, plus enterprise-ready quotas for all features except knowledge connectors.

    • Plus: This plan contains all features offered by Essentials, plus enterprise-ready quotas for knowledge connectors. Each request from an Enterprise Plus agent performs the regular intent recognition and entity extraction, as well as a knowledge connector search.

The following table provides a summary comparison for editions and pricing plans. For details, see Pricing and Quotas and Limits.

Standard Edition Enterprise Edition
Essentials Plus
Text Enterprise-ready quota
Free
Enterprise-ready quota
$0.002 per request
Enterprise-ready quota
$0.004 per request
Audio input
Includes speech recognition and speech-to-text.
Limited quota
Free
Enterprise-ready quota
$0.0065 per 15 seconds of audio
Enterprise-ready quota
$0.0085 per 15 seconds of audio
Audio output
Includes speech synthesis and text-to-speech.
Limited quota
Free
Enterprise-ready quota
$4 to $16 per million characters
Enterprise-ready quota
$4 to $16 per million characters
Knowledge Connectors (Beta) Limited quota
Free
Limited quota
Free
Enterprise-ready quota
Free
Sentiment analysis Not available Unlimited quota
$0.25 to $1.00 per 1,000 requests
Unlimited quota
$0.25 to $1.00 per 1,000 requests
Mega agent (Beta) Limited quota
Free
Unlimited quota
$0.002 to $0.006 per request
Unlimited quota
$0.002 to $0.006 per request
Dialogflow phone gateway (Beta)
Includes audio input and output.
Toll-free number not available
Limited quota
Free
Enterprise-ready quota
$0.05 to $0.06 per minute
Enterprise-ready quota
$0.065 to $0.075 per minute
Service Level Agreement None SLA
Support Community support and via email Eligible for Cloud Support packages with committed response times for supporting production applications
Terms of Service Dialogflow Standard Edition ToS Google Cloud Platform ToS

Change an agent edition and pricing plan

To change the edition or pricing plan for an agent, see Agent settings.