Some products and features are in the process of being renamed. Generative playbook and flow features are also being migrated to a single consolidated console. See the details.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-06-27 UTC."],[[["\u003cp\u003eThe \u003ccode\u003eturnSignals\u003c/code\u003e object contains data extracted from a single turn in a conversation and is exported to BigQuery in JSON format.\u003c/p\u003e\n"],["\u003cp\u003e\u003ccode\u003eTurnSignals\u003c/code\u003e includes boolean flags indicating if there was no match, no user input, DTMF usage, user or agent escalation, or if the end page was reached.\u003c/p\u003e\n"],["\u003cp\u003e\u003ccode\u003eTurnSignals\u003c/code\u003e captures webhook statuses and failure reasons that occurred during a specific turn of the conversation.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eTurnSignals\u003c/code\u003e data includes sentiment analysis of the user's utterance, if enabled, providing a sentiment score and magnitude.\u003c/p\u003e\n"]]],[],null,["# ConversationSignals\n\n- [JSON representation](#SCHEMA_REPRESENTATION)\n- [TurnSignals](#TurnSignals)\n - [JSON representation](#TurnSignals.SCHEMA_REPRESENTATION)\n\nThis message is used to hold all the Conversation Signals data, which will be converted to JSON and exported to BigQuery.\n\nTurnSignals\n-----------\n\nCollection of all signals that were extracted for a single turn of the conversation."]]