Get a Google support package
Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Cloud Customer Care.
Get support from the community
If you're still stuck, then take one of the following steps:
- Ask a question on
Stack Overflow.
Use the tag
google-cloud-database-migration-service
for questions about AlloyDB. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support. - Visit the Google Cloud Slack community to discuss AlloyDB and other Google Cloud products. If you haven't already joined, use this form to sign up.
When posting your question, provide:
- A description of your problem, including any error messages.
- The operation you attempted, for example, an admin operation or query.
- The time and date (including timezone) you encountered the problem.
- The tool or library that you use to interact with Database Migration Service.
- A code sample, if applicable and possible.
File bugs or feature requests
From the AlloyDB documentation, click Send feedback
.
This will open a feedback form. Your comments
will be reviewed by the AlloyDB team.