Google Cloud oferece diferentes pacotes de apoio técnico para satisfazer diferentes necessidades, como cobertura 24 horas por dia, 7 dias por semana, apoio técnico por telefone e acesso a um gestor de apoio técnico. Para mais informações,
consulte o apoio ao cliente do Google Cloud.
Receba apoio técnico da comunidade
Se tiver dúvidas sobre como usar ou gerir o serviço de migração de bases de dados para o PostgreSQL, experimente o seguinte:
Pesquise problemas existentes nos fóruns da comunidade do Stack Overflow.
Se continuar com problemas, siga um dos seguintes passos:
Fazer uma pergunta no
Stack Overflow.
Use a etiqueta google-cloud-database-migration-service para perguntas sobre o
serviço de migração de bases de dados para PostgreSQL. Esta etiqueta não só recebe respostas da comunidade do Stack Overflow, mas também de engenheiros da Google, que monitorizam a etiqueta e oferecem apoio técnico não oficial.
Uma descrição do problema, incluindo as mensagens de erro.
A operação que tentou, por exemplo, uma operação de administrador ou uma consulta.
A hora e a data (incluindo o fuso horário) em que encontrou o problema.
A ferramenta ou a biblioteca que usa para interagir com o serviço de migração de base de dados.
Um exemplo de código, se aplicável e possível.
Comunique erros ou envie pedidos de funcionalidades
Na documentação do serviço de migração de bases de dados para PostgreSQL, clique em Send feedback.
Esta ação abre um formulário de feedback. Os seus comentários serão revistos pela equipa do serviço de migração de bases de dados para o PostgreSQL.
[[["Fácil de entender","easyToUnderstand","thumb-up"],["Meu problema foi resolvido","solvedMyProblem","thumb-up"],["Outro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Informações incorretas ou exemplo de código","incorrectInformationOrSampleCode","thumb-down"],["Não contém as informações/amostras de que eu preciso","missingTheInformationSamplesINeed","thumb-down"],["Problema na tradução","translationIssue","thumb-down"],["Outro","otherDown","thumb-down"]],["Última atualização 2025-08-21 UTC."],[[["\u003cp\u003eGoogle Cloud offers various support packages, including 24/7 coverage and phone support, detailed information for which can be found on the Cloud Customer Care page.\u003c/p\u003e\n"],["\u003cp\u003eFor community-based support, you can consult the Known Limitations, Diagnose Issues, and FAQ pages, or search existing issues on Stack Overflow.\u003c/p\u003e\n"],["\u003cp\u003eTo get assistance from the community, ask questions on Stack Overflow using the tag \u003ccode\u003egoogle-cloud-database-migration-service\u003c/code\u003e or join the Google Cloud Slack community.\u003c/p\u003e\n"],["\u003cp\u003eWhen seeking help, provide a detailed description of your problem, including error messages, the operation attempted, the time and date of the issue, the tool used, and a code sample if applicable.\u003c/p\u003e\n"],["\u003cp\u003eYou can file bug reports or feature requests directly through the documentation by clicking "Send feedback" to submit a form to the Database Migration Service for PostgreSQL team.\u003c/p\u003e\n"]]],[],null,["# Getting support\n\n\u003cbr /\u003e\n\n\u003cbr /\u003e\n\n[MySQL](/database-migration/docs/mysql/getting-support \"View this page for the MySQL version of Database Migration Service.\") \\| PostgreSQL \\| [PostgreSQL to AlloyDB](/database-migration/docs/postgresql-to-alloydb/getting-support \"View this page for the PostgreSQL to AlloyDB version of Database Migration Service.\")\n\n\u003cbr /\u003e\n\n\u003cbr /\u003e\n\n\u003cbr /\u003e\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as 24/7\ncoverage, phone support, and access to a technical support manager. For more information,\nsee [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\nIf you have questions about how to use or manage Database Migration Service for PostgreSQL, then try the following:\n\n- Review the [Known limitations](/database-migration/docs/postgres/known-limitations) page.\n- Review the [Diagnose issues for PostgreSQL](/database-migration/docs/postgres/diagnose-issues) page.\n- Have a look at the [FAQ](/database-migration/docs/faq).\n- Search existing issues in the [Stack Overflow](https://stackoverflow.com/questions/tagged/google-cloud-database-migration-service) community forums.\n\n\u003cbr /\u003e\n\nIf you're still stuck, then take one of the following steps:\n\n- Ask a question on [Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-database-migration-service). Use the tag `google-cloud-database-migration-service` for questions about Database Migration Service for PostgreSQL. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.\n- Visit the Google Cloud [Slack community](https://googlecloud-community.slack.com/) to discuss Database Migration Service for PostgreSQL and other Google Cloud products. If you haven't already joined, [use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nWhen posting your question, provide:\n\n- A description of your problem, including any error messages.\n- The operation you attempted, for example, an admin operation or query.\n- The time and date (including timezone) you encountered the problem.\n- The tool or library that you use to interact with Database Migration Service.\n- A code sample, if applicable and possible.\n\nFile bugs or feature requests\n-----------------------------\n\nFrom the Database Migration Service for PostgreSQL documentation, click `Send feedback`.\nThis will open a feedback form. Your comments\nwill be reviewed by the Database Migration Service for PostgreSQL team."]]
