Resumen de llamadas de asistencia

Resumen una llamada de asistencia al cliente desde la perspectiva del agente.

Puedes consultar un modelo directamente y probar los resultados que se muestran cuando usas valores de parámetros diferentes con la consola de Cloud o con una llamada directa a la API de Vertex AI.

Mensaje Formato libre


Summarize the following conversation from the Agent's perspective: Agent: Thank
you for calling Google Cloud Support. How may I assist you today?

Customer: Hi, I am trying to create a Google Cloud account and use the free
credits, but I am not sure where to start.

Agent: Sure, I can definitely help you with that. May I know if you already have
a Google account?

Customer: Yes, I do.

Agent: Great. The first step would be to sign in to the Google Cloud Console. Do
you know how to access it?

Customer: No, I don't. Can you guide me?

Agent: Sure. Please go to console.cloud.google.com and sign in with your Google
account credentials. Once you are signed in, you will be directed to the Google
Cloud Console dashboard.

Customer: Okay, I have signed in. What should I do next?

Agent: Now, you'll need to create a project. A project is a collection of
resources, such as Compute Engine instances and Cloud Storage buckets. To create
a project, click on the "Projects" tab and then click on the "Create project"
button. You'll need to provide a name for your project and then select a region.
Once you've created your project, you'll be able to start using the free
credits.

Customer: Great, I've created my project. Now what?

Agent: Now, you'll need to enable the free trial. To do this, click on the
"Billing" tab and then click on the "Enable free trial" button. You'll need to
provide your credit card information and then click on the "Submit" button.

Customer: Alright, I think I can do that.

Agent: Excellent. You've now successfully created a Google Cloud account. You
can start using the free credits that are available by clicking on the "Credits"
tab.

Customer: That sounds easy enough. How much free credit do I get?

Agent: You'll receive $300 worth of free credit that you can use on any Google
Cloud services for up to 12 months.

Customer: Is there anything else I should know?

Agent: Yes, just be sure to keep an eye on your usage during your free trial
period. Once your credits are used up, you'll start being charged for any
additional usage. But don't worry, you'll receive notifications when you're
approaching your credit limit.

Customer: Thank you so much for your help!

Agent: You're welcome. Is there anything else I can help you with today?

Customer: No, that's all. Thank you again!

Agent: You're welcome. Have a great day and enjoy using Google Cloud!

                

Respuesta


Assisted a customer with creating a Google Cloud account and using free credits.
Guided them through signing into the Google Cloud Console, creating a project,
enabling the free trial, and accessing the free credits. Provided information
about the free credit amount and usage monitoring.

              
Modelo: gemini-1.0-pro-001
Temperatura: 0.2
Cantidad máxima de tokens de salida: 1024
K superior 40
P superior 0.8