Google Cloud ofrece diferentes paquetes de asistencia para satisfacer distintas necesidades, como asistencia telefónica, cobertura las 24 horas, todos los días y acceso a un administrador de asistencia técnica. Para obtener más información, consulta Atención al cliente de Cloud.
Preguntas sobre facturación
Puedes usar los siguientes recursos para aclarar tus dudas sobre la facturación:
Para abrir un formulario de comentarios, en la documentación de Cloud Service Mesh, haz clic en Enviar comentarios, cerca de la esquina superior derecha de la página o al final de la página.
[[["Fácil de comprender","easyToUnderstand","thumb-up"],["Resolvió mi problema","solvedMyProblem","thumb-up"],["Otro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Información o código de muestra incorrectos","incorrectInformationOrSampleCode","thumb-down"],["Faltan la información o los ejemplos que necesito","missingTheInformationSamplesINeed","thumb-down"],["Problema de traducción","translationIssue","thumb-down"],["Otro","otherDown","thumb-down"]],["Última actualización: 2025-09-04 (UTC)"],[],[],null,["# Getting support\n===============\n\nBefore contacting support\n-------------------------\n\nTo troubleshoot and resolve certain Cloud Service Mesh problems yourself, see\n[Troubleshooting Cloud Service Mesh step-by-step](/service-mesh/v1.23/docs/troubleshooting/troubleshoot-intro).\nIf other troubleshooting steps fail to resolve the problem, you can\n[collect diagnostic logs](/service-mesh/v1.23/docs/troubleshooting/troubleshoot-collect-logs)\nand have them ready for Google Cloud Support to help you.\n| **Important:** Archive logs might contain personally identifiable information (PII) or private information. Please ensure that you remove any PII from the set of configuration files. This includes passwords, private keys, API tokens, etc. Check your local laws and your organization's policies and procedures regarding how to handle or send such sensitive information externally.\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as\n24/7 coverage, phone support, and access to a technical support manager. For\nmore information, see [Cloud Customer Care](/support).\n\nBilling questions\n-----------------\n\nUse the following resources to get help with billing questions:\n\n- To view billing reports, see\n [View your billing reports and cost trends](/billing/docs/how-to/reports).\n\n- To learn more about billing, read the\n [Cloud Billing documentation](/billing/docs).\n\n- To resolve billing concerns, use the\n [Google Cloud Billing Troubleshooter](https://support.google.com/cloud/troubleshooter/7279311).\n\n- To request help with billing questions, contact\n [Cloud Billing Support](/support/billing).\n\n- To change or disable billing on a project, go to the **Billing** page in the\n Google Cloud console. For more information, see\n [Modify a project's billing settings](/billing/docs/how-to/modify-project).\n\n | **Caution:** When you disable billing for a project, you also disable all product resources in that project.\n\nFile bugs\n---------\n\nTo open a feedback form, from the Cloud Service Mesh documentation, click\n**Send feedback** near the top right of the page or at the bottom of the page."]]
