Values:
KNOWLEDGE_TYPE_UNSPECIFIED (0):
The type is unspecified or arbitrary.
FAQ (1):
The document content contains question and
answer pairs as either HTML or CSV. Typical FAQ
HTML formats are parsed accurately, but unusual
formats may fail to be parsed.
CSV must have questions in the first column and
answers in the second, with no header. Because
of this explicit format, they are always parsed
accurately.
EXTRACTIVE_QA (2):
Documents for which unstructured text is
extracted and used for question answering.
ARTICLE_SUGGESTION (3):
The entire document content as a whole can be
used for query results. Only for Contact Center
Solutions on Dialogflow.
AGENT_FACING_SMART_REPLY (4):
The document contains agent-facing Smart
Reply entries.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-10-30 UTC."],[],[]]