Google Cloud Dialogflow V2 Client - Class AnswerRecord (2.2.1)

Reference documentation and code samples for the Google Cloud Dialogflow V2 Client class AnswerRecord.

Answer records are records to manage answer history and feedbacks for Dialogflow.

Currently, answer record includes:

  • human agent assistant article suggestion
  • human agent assistant faq article It doesn't include:
  • DetectIntent intent matching
  • DetectIntent knowledge Answer records are not related to the conversation history in the Dialogflow Console. A Record is generated even when the end-user disables conversation history in the console. Records are created when there's a human agent assistant suggestion generated. A typical workflow for customers provide feedback to an answer is:
  • For human agent assistant, customers get suggestion via ListSuggestions API. Together with the answers, AnswerRecord.name are returned to the customers.
  • The customer uses the AnswerRecord.name to call the AnswerRecords.UpdateAnswerRecord method to send feedback about a specific answer that they believe is wrong.

Generated from protobuf message google.cloud.dialogflow.v2.AnswerRecord

Namespace

Google \ Cloud \ Dialogflow \ V2

Methods

__construct

Constructor.

Parameters
Name Description
data array

Optional. Data for populating the Message object.
↳ name string

The unique identifier of this answer record. Format: projects/<Project ID>/locations/<Location ID>/answerRecords/<Answer Record ID>.
↳ answer_feedback AnswerFeedback

Required. The AnswerFeedback for this record. You can set this with AnswerRecords.UpdateAnswerRecord in order to give us feedback about this answer.
↳ agent_assistant_record AgentAssistantRecord

Output only. The record for human agent assistant.

getName

The unique identifier of this answer record.

Format: projects/<Project ID>/locations/<Location ID>/answerRecords/<Answer Record ID>.

Returns
Type Description
string

setName

The unique identifier of this answer record.

Format: projects/<Project ID>/locations/<Location ID>/answerRecords/<Answer Record ID>.

Parameter
Name Description
var string
Returns
Type Description
$this

getAnswerFeedback

Required. The AnswerFeedback for this record. You can set this with AnswerRecords.UpdateAnswerRecord in order to give us feedback about this answer.

Returns
Type Description
AnswerFeedback|null

hasAnswerFeedback

clearAnswerFeedback

setAnswerFeedback

Required. The AnswerFeedback for this record. You can set this with AnswerRecords.UpdateAnswerRecord in order to give us feedback about this answer.

Parameter
Name Description
var AnswerFeedback
Returns
Type Description
$this

getAgentAssistantRecord

Output only. The record for human agent assistant.

Returns
Type Description
AgentAssistantRecord|null

hasAgentAssistantRecord

setAgentAssistantRecord

Output only. The record for human agent assistant.

Parameter
Name Description
var AgentAssistantRecord
Returns
Type Description
$this

getRecord

Returns
Type Description
string