Class protos.google.cloud.contactcenterinsights.v1.ContactCenterInsights (2.7.0)

Version 2.7.0

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• 1.2.1
• 1.1.0
• 1.0.2

Represents a ContactCenterInsights

Inheritance

$protobuf.rpc.Service > protos.google.cloud.contactcenterinsights.v1.ContactCenterInsights

Package

@google-cloud/contact-center-insights

Constructors

(constructor)(rpcImpl, requestDelimited, responseDelimited)

constructor(rpcImpl: $protobuf.RPCImpl, requestDelimited?: boolean, responseDelimited?: boolean);

Constructs a new ContactCenterInsights service.

Parameters
Name	Description
rpcImpl	$protobuf.RPCImpl RPC implementation
requestDelimited	boolean Whether requests are length-delimited
responseDelimited	boolean Whether responses are length-delimited

Methods

bulkAnalyzeConversations(request, callback)

public bulkAnalyzeConversations(request: google.cloud.contactcenterinsights.v1.IBulkAnalyzeConversationsRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkAnalyzeConversationsCallback): void;

Calls BulkAnalyzeConversations.

Parameters
Name	Description
request	IBulkAnalyzeConversationsRequest BulkAnalyzeConversationsRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.BulkAnalyzeConversationsCallback Node-style callback called with the error, if any, and Operation

Returns
Type	Description
void

bulkAnalyzeConversations(request)

public bulkAnalyzeConversations(request: google.cloud.contactcenterinsights.v1.IBulkAnalyzeConversationsRequest): Promise<google.longrunning.Operation>;

Calls BulkAnalyzeConversations.

Parameter
Name	Description
request	IBulkAnalyzeConversationsRequest BulkAnalyzeConversationsRequest message or plain object

Returns
Type	Description
Promise<google.longrunning.Operation>	Promise

calculateIssueModelStats(request, callback)

public calculateIssueModelStats(request: google.cloud.contactcenterinsights.v1.ICalculateIssueModelStatsRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateIssueModelStatsCallback): void;

Calls CalculateIssueModelStats.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.ICalculateIssueModelStatsRequest CalculateIssueModelStatsRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateIssueModelStatsCallback Node-style callback called with the error, if any, and CalculateIssueModelStatsResponse

Returns
Type	Description
void

calculateIssueModelStats(request)

public calculateIssueModelStats(request: google.cloud.contactcenterinsights.v1.ICalculateIssueModelStatsRequest): Promise<google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsResponse>;

Calls CalculateIssueModelStats.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.ICalculateIssueModelStatsRequest CalculateIssueModelStatsRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsResponse>	Promise

calculateStats(request, callback)

public calculateStats(request: google.cloud.contactcenterinsights.v1.ICalculateStatsRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateStatsCallback): void;

Calls CalculateStats.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.ICalculateStatsRequest CalculateStatsRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateStatsCallback Node-style callback called with the error, if any, and CalculateStatsResponse

Returns
Type	Description
void

calculateStats(request)

public calculateStats(request: google.cloud.contactcenterinsights.v1.ICalculateStatsRequest): Promise<google.cloud.contactcenterinsights.v1.CalculateStatsResponse>;

Calls CalculateStats.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.ICalculateStatsRequest CalculateStatsRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.CalculateStatsResponse>	Promise

create(rpcImpl, requestDelimited, responseDelimited)

public static create(rpcImpl: $protobuf.RPCImpl, requestDelimited?: boolean, responseDelimited?: boolean): ContactCenterInsights;

Creates new ContactCenterInsights service using the specified rpc implementation.

Parameters
Name	Description
rpcImpl	$protobuf.RPCImpl RPC implementation
requestDelimited	boolean Whether requests are length-delimited
responseDelimited	boolean Whether responses are length-delimited

Returns
Type	Description
ContactCenterInsights	RPC service. Useful where requests and/or responses are streamed.

createAnalysis(request, callback)

public createAnalysis(request: google.cloud.contactcenterinsights.v1.ICreateAnalysisRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAnalysisCallback): void;

Calls CreateAnalysis.

Parameters
Name	Description
request	ICreateAnalysisRequest CreateAnalysisRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAnalysisCallback Node-style callback called with the error, if any, and Operation

Returns
Type	Description
void

createAnalysis(request)

public createAnalysis(request: google.cloud.contactcenterinsights.v1.ICreateAnalysisRequest): Promise<google.longrunning.Operation>;

Calls CreateAnalysis.

Parameter
Name	Description
request	ICreateAnalysisRequest CreateAnalysisRequest message or plain object

Returns
Type	Description
Promise<google.longrunning.Operation>	Promise

createConversation(request, callback)

public createConversation(request: google.cloud.contactcenterinsights.v1.ICreateConversationRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateConversationCallback): void;

Calls CreateConversation.

Parameters
Name	Description
request	ICreateConversationRequest CreateConversationRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateConversationCallback Node-style callback called with the error, if any, and Conversation

Returns
Type	Description
void

createConversation(request)

public createConversation(request: google.cloud.contactcenterinsights.v1.ICreateConversationRequest): Promise<google.cloud.contactcenterinsights.v1.Conversation>;

Calls CreateConversation.

Parameter
Name	Description
request	ICreateConversationRequest CreateConversationRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.Conversation>	Promise

createIssueModel(request, callback)

public createIssueModel(request: google.cloud.contactcenterinsights.v1.ICreateIssueModelRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateIssueModelCallback): void;

Calls CreateIssueModel.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.ICreateIssueModelRequest CreateIssueModelRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateIssueModelCallback Node-style callback called with the error, if any, and Operation

Returns
Type	Description
void

createIssueModel(request)

public createIssueModel(request: google.cloud.contactcenterinsights.v1.ICreateIssueModelRequest): Promise<google.longrunning.Operation>;

Calls CreateIssueModel.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.ICreateIssueModelRequest CreateIssueModelRequest message or plain object

Returns
Type	Description
Promise<google.longrunning.Operation>	Promise

createPhraseMatcher(request, callback)

public createPhraseMatcher(request: google.cloud.contactcenterinsights.v1.ICreatePhraseMatcherRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreatePhraseMatcherCallback): void;

Calls CreatePhraseMatcher.

Parameters
Name	Description
request	ICreatePhraseMatcherRequest CreatePhraseMatcherRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreatePhraseMatcherCallback Node-style callback called with the error, if any, and PhraseMatcher

Returns
Type	Description
void

createPhraseMatcher(request)

public createPhraseMatcher(request: google.cloud.contactcenterinsights.v1.ICreatePhraseMatcherRequest): Promise<google.cloud.contactcenterinsights.v1.PhraseMatcher>;

Calls CreatePhraseMatcher.

Parameter
Name	Description
request	ICreatePhraseMatcherRequest CreatePhraseMatcherRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.PhraseMatcher>	Promise

createView(request, callback)

public createView(request: google.cloud.contactcenterinsights.v1.ICreateViewRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateViewCallback): void;

Calls CreateView.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.ICreateViewRequest CreateViewRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateViewCallback Node-style callback called with the error, if any, and View

Returns
Type	Description
void

createView(request)

public createView(request: google.cloud.contactcenterinsights.v1.ICreateViewRequest): Promise<google.cloud.contactcenterinsights.v1.View>;

Calls CreateView.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.ICreateViewRequest CreateViewRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.View>	Promise

deleteAnalysis(request, callback)

public deleteAnalysis(request: google.cloud.contactcenterinsights.v1.IDeleteAnalysisRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAnalysisCallback): void;

Calls DeleteAnalysis.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.IDeleteAnalysisRequest DeleteAnalysisRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAnalysisCallback Node-style callback called with the error, if any, and Empty

Returns
Type	Description
void

deleteAnalysis(request)

public deleteAnalysis(request: google.cloud.contactcenterinsights.v1.IDeleteAnalysisRequest): Promise<google.protobuf.Empty>;

Calls DeleteAnalysis.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.IDeleteAnalysisRequest DeleteAnalysisRequest message or plain object

Returns
Type	Description
Promise<google.protobuf.Empty>	Promise

deleteConversation(request, callback)

public deleteConversation(request: google.cloud.contactcenterinsights.v1.IDeleteConversationRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteConversationCallback): void;

Calls DeleteConversation.

Parameters
Name	Description
request	IDeleteConversationRequest DeleteConversationRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteConversationCallback Node-style callback called with the error, if any, and Empty

Returns
Type	Description
void

deleteConversation(request)

public deleteConversation(request: google.cloud.contactcenterinsights.v1.IDeleteConversationRequest): Promise<google.protobuf.Empty>;

Calls DeleteConversation.

Parameter
Name	Description
request	IDeleteConversationRequest DeleteConversationRequest message or plain object

Returns
Type	Description
Promise<google.protobuf.Empty>	Promise

deleteIssue(request, callback)

public deleteIssue(request: google.cloud.contactcenterinsights.v1.IDeleteIssueRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteIssueCallback): void;

Calls DeleteIssue.

Parameters
Name	Description
request	IDeleteIssueRequest DeleteIssueRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteIssueCallback Node-style callback called with the error, if any, and Empty

Returns
Type	Description
void

deleteIssue(request)

public deleteIssue(request: google.cloud.contactcenterinsights.v1.IDeleteIssueRequest): Promise<google.protobuf.Empty>;

Calls DeleteIssue.

Parameter
Name	Description
request	IDeleteIssueRequest DeleteIssueRequest message or plain object

Returns
Type	Description
Promise<google.protobuf.Empty>	Promise

deleteIssueModel(request, callback)

public deleteIssueModel(request: google.cloud.contactcenterinsights.v1.IDeleteIssueModelRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteIssueModelCallback): void;

Calls DeleteIssueModel.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.IDeleteIssueModelRequest DeleteIssueModelRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteIssueModelCallback Node-style callback called with the error, if any, and Operation

Returns
Type	Description
void

deleteIssueModel(request)

public deleteIssueModel(request: google.cloud.contactcenterinsights.v1.IDeleteIssueModelRequest): Promise<google.longrunning.Operation>;

Calls DeleteIssueModel.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.IDeleteIssueModelRequest DeleteIssueModelRequest message or plain object

Returns
Type	Description
Promise<google.longrunning.Operation>	Promise

deletePhraseMatcher(request, callback)

public deletePhraseMatcher(request: google.cloud.contactcenterinsights.v1.IDeletePhraseMatcherRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeletePhraseMatcherCallback): void;

Calls DeletePhraseMatcher.

Parameters
Name	Description
request	IDeletePhraseMatcherRequest DeletePhraseMatcherRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeletePhraseMatcherCallback Node-style callback called with the error, if any, and Empty

Returns
Type	Description
void

deletePhraseMatcher(request)

public deletePhraseMatcher(request: google.cloud.contactcenterinsights.v1.IDeletePhraseMatcherRequest): Promise<google.protobuf.Empty>;

Calls DeletePhraseMatcher.

Parameter
Name	Description
request	IDeletePhraseMatcherRequest DeletePhraseMatcherRequest message or plain object

Returns
Type	Description
Promise<google.protobuf.Empty>	Promise

deleteView(request, callback)

public deleteView(request: google.cloud.contactcenterinsights.v1.IDeleteViewRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteViewCallback): void;

Calls DeleteView.

Parameters
Name	Description
request	IDeleteViewRequest DeleteViewRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteViewCallback Node-style callback called with the error, if any, and Empty

Returns
Type	Description
void

deleteView(request)

public deleteView(request: google.cloud.contactcenterinsights.v1.IDeleteViewRequest): Promise<google.protobuf.Empty>;

Calls DeleteView.

Parameter
Name	Description
request	IDeleteViewRequest DeleteViewRequest message or plain object

Returns
Type	Description
Promise<google.protobuf.Empty>	Promise

deployIssueModel(request, callback)

public deployIssueModel(request: google.cloud.contactcenterinsights.v1.IDeployIssueModelRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeployIssueModelCallback): void;

Calls DeployIssueModel.

Parameters
Name	Description
request	IDeployIssueModelRequest DeployIssueModelRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeployIssueModelCallback Node-style callback called with the error, if any, and Operation

Returns
Type	Description
void

deployIssueModel(request)

public deployIssueModel(request: google.cloud.contactcenterinsights.v1.IDeployIssueModelRequest): Promise<google.longrunning.Operation>;

Calls DeployIssueModel.

Parameter
Name	Description
request	IDeployIssueModelRequest DeployIssueModelRequest message or plain object

Returns
Type	Description
Promise<google.longrunning.Operation>	Promise

exportInsightsData(request, callback)

public exportInsightsData(request: google.cloud.contactcenterinsights.v1.IExportInsightsDataRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.ExportInsightsDataCallback): void;

Calls ExportInsightsData.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.IExportInsightsDataRequest ExportInsightsDataRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.ExportInsightsDataCallback Node-style callback called with the error, if any, and Operation

Returns
Type	Description
void

exportInsightsData(request)

public exportInsightsData(request: google.cloud.contactcenterinsights.v1.IExportInsightsDataRequest): Promise<google.longrunning.Operation>;

Calls ExportInsightsData.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.IExportInsightsDataRequest ExportInsightsDataRequest message or plain object

Returns
Type	Description
Promise<google.longrunning.Operation>	Promise

getAnalysis(request, callback)

public getAnalysis(request: google.cloud.contactcenterinsights.v1.IGetAnalysisRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAnalysisCallback): void;

Calls GetAnalysis.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.IGetAnalysisRequest GetAnalysisRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAnalysisCallback Node-style callback called with the error, if any, and Analysis

Returns
Type	Description
void

getAnalysis(request)

public getAnalysis(request: google.cloud.contactcenterinsights.v1.IGetAnalysisRequest): Promise<google.cloud.contactcenterinsights.v1.Analysis>;

Calls GetAnalysis.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.IGetAnalysisRequest GetAnalysisRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.Analysis>	Promise

getConversation(request, callback)

public getConversation(request: google.cloud.contactcenterinsights.v1.IGetConversationRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetConversationCallback): void;

Calls GetConversation.

Parameters
Name	Description
request	IGetConversationRequest GetConversationRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetConversationCallback Node-style callback called with the error, if any, and Conversation

Returns
Type	Description
void

getConversation(request)

public getConversation(request: google.cloud.contactcenterinsights.v1.IGetConversationRequest): Promise<google.cloud.contactcenterinsights.v1.Conversation>;

Calls GetConversation.

Parameter
Name	Description
request	IGetConversationRequest GetConversationRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.Conversation>	Promise

getIssue(request, callback)

public getIssue(request: google.cloud.contactcenterinsights.v1.IGetIssueRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssueCallback): void;

Calls GetIssue.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.IGetIssueRequest GetIssueRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssueCallback Node-style callback called with the error, if any, and Issue

Returns
Type	Description
void

getIssue(request)

public getIssue(request: google.cloud.contactcenterinsights.v1.IGetIssueRequest): Promise<google.cloud.contactcenterinsights.v1.Issue>;

Calls GetIssue.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.IGetIssueRequest GetIssueRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.Issue>	Promise

getIssueModel(request, callback)

public getIssueModel(request: google.cloud.contactcenterinsights.v1.IGetIssueModelRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssueModelCallback): void;

Calls GetIssueModel.

Parameters
Name	Description
request	IGetIssueModelRequest GetIssueModelRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssueModelCallback Node-style callback called with the error, if any, and IssueModel

Returns
Type	Description
void

getIssueModel(request)

public getIssueModel(request: google.cloud.contactcenterinsights.v1.IGetIssueModelRequest): Promise<google.cloud.contactcenterinsights.v1.IssueModel>;

Calls GetIssueModel.

Parameter
Name	Description
request	IGetIssueModelRequest GetIssueModelRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.IssueModel>	Promise

getPhraseMatcher(request, callback)

public getPhraseMatcher(request: google.cloud.contactcenterinsights.v1.IGetPhraseMatcherRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetPhraseMatcherCallback): void;

Calls GetPhraseMatcher.

Parameters
Name	Description
request	IGetPhraseMatcherRequest GetPhraseMatcherRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetPhraseMatcherCallback Node-style callback called with the error, if any, and PhraseMatcher

Returns
Type	Description
void

getPhraseMatcher(request)

public getPhraseMatcher(request: google.cloud.contactcenterinsights.v1.IGetPhraseMatcherRequest): Promise<google.cloud.contactcenterinsights.v1.PhraseMatcher>;

Calls GetPhraseMatcher.

Parameter
Name	Description
request	IGetPhraseMatcherRequest GetPhraseMatcherRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.PhraseMatcher>	Promise

getSettings(request, callback)

public getSettings(request: google.cloud.contactcenterinsights.v1.IGetSettingsRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetSettingsCallback): void;

Calls GetSettings.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.IGetSettingsRequest GetSettingsRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetSettingsCallback Node-style callback called with the error, if any, and Settings

Returns
Type	Description
void

getSettings(request)

public getSettings(request: google.cloud.contactcenterinsights.v1.IGetSettingsRequest): Promise<google.cloud.contactcenterinsights.v1.Settings>;

Calls GetSettings.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.IGetSettingsRequest GetSettingsRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.Settings>	Promise

getView(request, callback)

public getView(request: google.cloud.contactcenterinsights.v1.IGetViewRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetViewCallback): void;

Calls GetView.

Parameters
Name	Description
request	IGetViewRequest GetViewRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetViewCallback Node-style callback called with the error, if any, and View

Returns
Type	Description
void

getView(request)

public getView(request: google.cloud.contactcenterinsights.v1.IGetViewRequest): Promise<google.cloud.contactcenterinsights.v1.View>;

Calls GetView.

Parameter
Name	Description
request	IGetViewRequest GetViewRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.View>	Promise

ingestConversations(request, callback)

public ingestConversations(request: google.cloud.contactcenterinsights.v1.IIngestConversationsRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.IngestConversationsCallback): void;

Calls IngestConversations.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.IIngestConversationsRequest IngestConversationsRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.IngestConversationsCallback Node-style callback called with the error, if any, and Operation

Returns
Type	Description
void

ingestConversations(request)

public ingestConversations(request: google.cloud.contactcenterinsights.v1.IIngestConversationsRequest): Promise<google.longrunning.Operation>;

Calls IngestConversations.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.IIngestConversationsRequest IngestConversationsRequest message or plain object

Returns
Type	Description
Promise<google.longrunning.Operation>	Promise

listAnalyses(request, callback)

public listAnalyses(request: google.cloud.contactcenterinsights.v1.IListAnalysesRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAnalysesCallback): void;

Calls ListAnalyses.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.IListAnalysesRequest ListAnalysesRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAnalysesCallback Node-style callback called with the error, if any, and ListAnalysesResponse

Returns
Type	Description
void

listAnalyses(request)

public listAnalyses(request: google.cloud.contactcenterinsights.v1.IListAnalysesRequest): Promise<google.cloud.contactcenterinsights.v1.ListAnalysesResponse>;

Calls ListAnalyses.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.IListAnalysesRequest ListAnalysesRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.ListAnalysesResponse>	Promise

listConversations(request, callback)

public listConversations(request: google.cloud.contactcenterinsights.v1.IListConversationsRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListConversationsCallback): void;

Calls ListConversations.

Parameters
Name	Description
request	IListConversationsRequest ListConversationsRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListConversationsCallback Node-style callback called with the error, if any, and ListConversationsResponse

Returns
Type	Description
void

listConversations(request)

public listConversations(request: google.cloud.contactcenterinsights.v1.IListConversationsRequest): Promise<google.cloud.contactcenterinsights.v1.ListConversationsResponse>;

Calls ListConversations.

Parameter
Name	Description
request	IListConversationsRequest ListConversationsRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.ListConversationsResponse>	Promise

listIssueModels(request, callback)

public listIssueModels(request: google.cloud.contactcenterinsights.v1.IListIssueModelsRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssueModelsCallback): void;

Calls ListIssueModels.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.IListIssueModelsRequest ListIssueModelsRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssueModelsCallback Node-style callback called with the error, if any, and ListIssueModelsResponse

Returns
Type	Description
void

listIssueModels(request)

public listIssueModels(request: google.cloud.contactcenterinsights.v1.IListIssueModelsRequest): Promise<google.cloud.contactcenterinsights.v1.ListIssueModelsResponse>;

Calls ListIssueModels.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.IListIssueModelsRequest ListIssueModelsRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.ListIssueModelsResponse>	Promise

listIssues(request, callback)

public listIssues(request: google.cloud.contactcenterinsights.v1.IListIssuesRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssuesCallback): void;

Calls ListIssues.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.IListIssuesRequest ListIssuesRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssuesCallback Node-style callback called with the error, if any, and ListIssuesResponse

Returns
Type	Description
void

listIssues(request)

public listIssues(request: google.cloud.contactcenterinsights.v1.IListIssuesRequest): Promise<google.cloud.contactcenterinsights.v1.ListIssuesResponse>;

Calls ListIssues.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.IListIssuesRequest ListIssuesRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.ListIssuesResponse>	Promise

listPhraseMatchers(request, callback)

public listPhraseMatchers(request: google.cloud.contactcenterinsights.v1.IListPhraseMatchersRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListPhraseMatchersCallback): void;

Calls ListPhraseMatchers.

Parameters
Name	Description
request	IListPhraseMatchersRequest ListPhraseMatchersRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListPhraseMatchersCallback Node-style callback called with the error, if any, and ListPhraseMatchersResponse

Returns
Type	Description
void

listPhraseMatchers(request)

public listPhraseMatchers(request: google.cloud.contactcenterinsights.v1.IListPhraseMatchersRequest): Promise<google.cloud.contactcenterinsights.v1.ListPhraseMatchersResponse>;

Calls ListPhraseMatchers.

Parameter
Name	Description
request	IListPhraseMatchersRequest ListPhraseMatchersRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.ListPhraseMatchersResponse>	Promise

listViews(request, callback)

public listViews(request: google.cloud.contactcenterinsights.v1.IListViewsRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListViewsCallback): void;

Calls ListViews.

Parameters
Name	Description
request	IListViewsRequest ListViewsRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListViewsCallback Node-style callback called with the error, if any, and ListViewsResponse

Returns
Type	Description
void

listViews(request)

public listViews(request: google.cloud.contactcenterinsights.v1.IListViewsRequest): Promise<google.cloud.contactcenterinsights.v1.ListViewsResponse>;

Calls ListViews.

Parameter
Name	Description
request	IListViewsRequest ListViewsRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.ListViewsResponse>	Promise

undeployIssueModel(request, callback)

public undeployIssueModel(request: google.cloud.contactcenterinsights.v1.IUndeployIssueModelRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.UndeployIssueModelCallback): void;

Calls UndeployIssueModel.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.IUndeployIssueModelRequest UndeployIssueModelRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.UndeployIssueModelCallback Node-style callback called with the error, if any, and Operation

Returns
Type	Description
void

undeployIssueModel(request)

public undeployIssueModel(request: google.cloud.contactcenterinsights.v1.IUndeployIssueModelRequest): Promise<google.longrunning.Operation>;

Calls UndeployIssueModel.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.IUndeployIssueModelRequest UndeployIssueModelRequest message or plain object

Returns
Type	Description
Promise<google.longrunning.Operation>	Promise

updateConversation(request, callback)

public updateConversation(request: google.cloud.contactcenterinsights.v1.IUpdateConversationRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateConversationCallback): void;

Calls UpdateConversation.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.IUpdateConversationRequest UpdateConversationRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateConversationCallback Node-style callback called with the error, if any, and Conversation

Returns
Type	Description
void

updateConversation(request)

public updateConversation(request: google.cloud.contactcenterinsights.v1.IUpdateConversationRequest): Promise<google.cloud.contactcenterinsights.v1.Conversation>;

Calls UpdateConversation.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.IUpdateConversationRequest UpdateConversationRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.Conversation>	Promise

updateIssue(request, callback)

public updateIssue(request: google.cloud.contactcenterinsights.v1.IUpdateIssueRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateIssueCallback): void;

Calls UpdateIssue.

Parameters
Name	Description
request	IUpdateIssueRequest UpdateIssueRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateIssueCallback Node-style callback called with the error, if any, and Issue

Returns
Type	Description
void

updateIssue(request)

public updateIssue(request: google.cloud.contactcenterinsights.v1.IUpdateIssueRequest): Promise<google.cloud.contactcenterinsights.v1.Issue>;

Calls UpdateIssue.

Parameter
Name	Description
request	IUpdateIssueRequest UpdateIssueRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.Issue>	Promise

updateIssueModel(request, callback)

public updateIssueModel(request: google.cloud.contactcenterinsights.v1.IUpdateIssueModelRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateIssueModelCallback): void;

Calls UpdateIssueModel.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.IUpdateIssueModelRequest UpdateIssueModelRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateIssueModelCallback Node-style callback called with the error, if any, and IssueModel

Returns
Type	Description
void

updateIssueModel(request)

public updateIssueModel(request: google.cloud.contactcenterinsights.v1.IUpdateIssueModelRequest): Promise<google.cloud.contactcenterinsights.v1.IssueModel>;

Calls UpdateIssueModel.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.IUpdateIssueModelRequest UpdateIssueModelRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.IssueModel>	Promise

updatePhraseMatcher(request, callback)

public updatePhraseMatcher(request: google.cloud.contactcenterinsights.v1.IUpdatePhraseMatcherRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdatePhraseMatcherCallback): void;

Calls UpdatePhraseMatcher.

Parameters
Name	Description
request	IUpdatePhraseMatcherRequest UpdatePhraseMatcherRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdatePhraseMatcherCallback Node-style callback called with the error, if any, and PhraseMatcher

Returns
Type	Description
void

updatePhraseMatcher(request)

public updatePhraseMatcher(request: google.cloud.contactcenterinsights.v1.IUpdatePhraseMatcherRequest): Promise<google.cloud.contactcenterinsights.v1.PhraseMatcher>;

Calls UpdatePhraseMatcher.

Parameter
Name	Description
request	IUpdatePhraseMatcherRequest UpdatePhraseMatcherRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.PhraseMatcher>	Promise

updateSettings(request, callback)

public updateSettings(request: google.cloud.contactcenterinsights.v1.IUpdateSettingsRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateSettingsCallback): void;

Calls UpdateSettings.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.IUpdateSettingsRequest UpdateSettingsRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateSettingsCallback Node-style callback called with the error, if any, and Settings

Returns
Type	Description
void

updateSettings(request)

public updateSettings(request: google.cloud.contactcenterinsights.v1.IUpdateSettingsRequest): Promise<google.cloud.contactcenterinsights.v1.Settings>;

Calls UpdateSettings.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.IUpdateSettingsRequest UpdateSettingsRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.Settings>	Promise

updateView(request, callback)

public updateView(request: google.cloud.contactcenterinsights.v1.IUpdateViewRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateViewCallback): void;

Calls UpdateView.

Parameters
Name	Description
request	IUpdateViewRequest UpdateViewRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateViewCallback Node-style callback called with the error, if any, and View

Returns
Type	Description
void

updateView(request)

public updateView(request: google.cloud.contactcenterinsights.v1.IUpdateViewRequest): Promise<google.cloud.contactcenterinsights.v1.View>;

Calls UpdateView.

Parameter
Name	Description
request	IUpdateViewRequest UpdateViewRequest message or plain object

Returns
Type	Description
Promise<google.cloud.contactcenterinsights.v1.View>	Promise

uploadConversation(request, callback)

public uploadConversation(request: google.cloud.contactcenterinsights.v1.IUploadConversationRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.UploadConversationCallback): void;

Calls UploadConversation.

Parameters
Name	Description
request	google.cloud.contactcenterinsights.v1.IUploadConversationRequest UploadConversationRequest message or plain object
callback	google.cloud.contactcenterinsights.v1.ContactCenterInsights.UploadConversationCallback Node-style callback called with the error, if any, and Operation

Returns
Type	Description
void

uploadConversation(request)

public uploadConversation(request: google.cloud.contactcenterinsights.v1.IUploadConversationRequest): Promise<google.longrunning.Operation>;

Calls UploadConversation.

Parameter
Name	Description
request	google.cloud.contactcenterinsights.v1.IUploadConversationRequest UploadConversationRequest message or plain object

Returns
Type	Description
Promise<google.longrunning.Operation>	Promise