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Getting support
Get a Google support package
Google Cloud offers different support packages to meet
different needs, such as 24/7 coverage, phone support, and access to a technical
support manager. For more information,
see Cloud Customer Care.
Get support from the community
Ask a question on Stack Overflow
Ask a question about Identity Platform on
Stack Overflow.
Use the tag google-identity for questions about
Identity Platform. This tag not only receives responses from the
Stack Overflow community, but also from Google engineers, who monitor the tag
and offer unofficial support.
Discuss Identity Platform
You can visit the Google Cloud
Slack community to discuss
Identity Platform and other Google Cloud products. If you haven't
already joined,
use this form to sign up.
File feature requests and bug reports
If you'd like to request a new feature for Identity Platform, or
encounter a reproducible bug, you can report them through the
issue tracker. You can
review the open issues
to see if your bug or request has already been reported, and
star
an existing thread to keep updated. If there are no existing threads, you can
request a new feature
or report a new bug.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-07-02 UTC."],[[["Google Cloud offers various support packages, including 24/7 coverage, phone support, and access to a technical support manager, detailed in the Cloud Customer Care documentation."],["For community support, users can post questions on Stack Overflow using the `google-identity` tag, which is monitored by both the community and Google engineers for unofficial support."],["The Google Cloud Slack community allows for discussions about Identity Platform and other Google Cloud products, with a signup form available for new members."],["Feature requests and bug reports for Identity Platform can be submitted through the issue tracker, where users can also review, star, or create new issues."]]],[]]
