The document contains agent-facing Smart Reply entries.
ArticleSuggestion
The entire document content as a whole can be used for query results.
Only for Contact Center Solutions on Dialogflow.
ExtractiveQa
Documents for which unstructured text is extracted and used for
question answering.
Faq
The document content contains question and answer pairs as either HTML or
CSV. Typical FAQ HTML formats are parsed accurately, but unusual formats
may fail to be parsed.
CSV must have questions in the first column and answers in the second,
with no header. Because of this explicit format, they are always parsed
accurately.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-21 UTC."],[[["The latest version of the Google Cloud Dialogflow V2 API is 4.26.0, and the page provides access to the documentation for this and previous versions down to 3.2.0."],["The documentation is for the `Document.Types.KnowledgeType` enum, which defines the knowledge type of the content within a document."],["This enum has five fields: `AgentFacingSmartReply`, `ArticleSuggestion`, `ExtractiveQa`, `Faq`, and `Unspecified`, each with a description of the document content they represent."],["The `Faq` field specifies that documents contain question and answer pairs, and while typical HTML formats are parsed, CSV formats with the correct layout are always parsed accurately."],["The document type describes information within the `Google.Cloud.Dialogflow.V2` namespace, found in the `Google.Cloud.Dialogflow.V2.dll` assembly."]]],[]]
