The system's confidence score that this reply is a good match for this
conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely
certain).
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-21 UTC."],[[["This webpage provides reference documentation for the `SmartReplyData` class within the Google Cloud Contact Center Insights v1 API, spanning versions from 1.0.0 to the latest 2.19.0."],["`SmartReplyData` is used for Agent Assist Smart Reply data and implements interfaces such as `IMessage`, `IEquatable`, `IDeepCloneable`, and `IBufferMessage`."],["The `SmartReplyData` class has constructors for creating new instances and for cloning existing instances and includes properties such as `ConfidenceScore`, `Metadata`, `QueryRecord`, and `Reply`."],["The `ConfidenceScore` property represents the system's certainty in the relevance of the reply to a conversation, with values ranging from 0.0 to 1.0, and the metadata property is a map containing information about the Smart Reply."]]],[]]
