Cloud Domains error messages

This page provides explanations and recommended resolutions for error messages that you might receive when you're doing any of the following:

  • Using Cloud Domains in the Google Cloud console

Privacy protection is off or partially off

A next to Off or Limited in the Privacy protection column indicates that your privacy protection is turned off, and your information is fully or partially available to the public.

To learn more about privacy protection, see Privacy protection.

To turn on privacy protection for your domain, see Edit registration settings for a domain.

Status indicators

The following table lists status indicators that you might see next to the domain name during registration and how to resolve the issues.

Sign Status Description
Success Your registration is active without any errors.
Warning There are some issues with the domain—for example, the registrant email was not verified, or the domain is suspended. For information about how to resolve this, see Domain suspension.
Inactive The domain is exported.
Error Your registration or transfer has failed. For details about how to fix this issue, see Troubleshooting.
In progress Your registration or transfer is pending. If this persists, see Troubleshooting.

Errors during domain registration

The following table describes errors that you might encounter during the domain registration process when using the gcloud CLI or the API. You can find these errors in one of the following ways:

  • As output when you run the gcloud domains registrations describe command.
  • When you hold the pointer over the status of a domain in the Status column in the Google Cloud console. You can also click the status to see the error.
Error message Description
DOMAIN_NOT_AVAILABLE The domain is not available for registration. Try registering a different domain.
INVALID_CONTACTS The provided contact information was not accepted. Ensure that the contact information is valid and try again.
REGISTER_FAILURE_REASON_UNKNOWN Registration failed for an unknown reason.

What's next

  • To find API information, see the Cloud Domains API.
  • To find solutions for common issues that you might encounter when using Cloud Domains, see Troubleshooting.