Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product.
Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech.
In order to use the Dialogflow documentation effectively, there are several fundamental concepts that you must understand. The following guides present these concepts in order:
- Introduction videos: These videos introduce you to the fundamental concepts.
- How it works: This guide explains the flow from processing user input to building and sending a response.
- Usage considerations: There are many ways to use Dialogflow, and you do not need to understand all of its features. This guide helps you make decisions about which documentation you should read.
- Editions: Dialogflow is offered in various editions and pricing plans. Some features are limited based on your chosen plan. This guide describes your options.
Once you have read the overview documents, you are ready to read documents in other sections. In most cases, you should start with the quickstart guides.