Getting support

Get a Google support package

Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Support.

Get support for the Apache Beam SDK

To get help with Apache Beam, see the list of resources available on the Apache Beam site.

Support status for SDK releases

The support status for Apache Beam and Dataflow SDK releases has moved to SDK version support status.

Get support from the community

Use the following resources to get help from the Dataflow community. Before submitting a question, check the Dataflow FAQ for answers to common questions about Dataflow.

Ask a question on Stack Overflow

Ask a question about Dataflow on Stack Overflow. Use the tag google-cloud-dataflow for questions about Dataflow. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support. For production issues (e.g., when you'd like a particular jobId to be looked at) please contact Google Cloud Platform Support.

Stay informed about Cloud Dataflow

Join the dataflow-announce Google group to receive announcements and updates about Dataflow.

Discuss Dataflow

Visit the Google Cloud Slack community to discuss Dataflow and other Google Cloud products. If you haven't already joined, use this form to sign up. For Dataflow, join the #dataflow channel.

File bugs or feature requests

You can use the UserVoice forum to send us feedback on various issues, including:

  • Bugs and Defects
  • Feature Requests
  • Issues not answered in the Dataflow FAQ

If you're reporting a bug or defect with Dataflow, please include the following information with your request:

  • What steps will reproduce the problem?
  • What is the expected output? What do you see instead?
  • What version of the product are you using? On what operating system?
  • Please provide any additional information.