Google Cloud ofrece diferentes paquetes de asistencia para satisfacer distintas necesidades, como asistencia telefónica, cobertura las 24 horas, todos los días y acceso a un administrador de asistencia técnica. Para obtener más información, consulta Atención al cliente de Cloud.
Obtén asistencia de la comunidad
Si aún no encuentras la solución, realiza uno de los siguientes pasos:
Haz una pregunta en Stack Overflow.
Usa la etiqueta google-cloud-database-migration-service para hacer preguntas sobre AlloyDB. Esta etiqueta recibe respuestas de la comunidad de Stack Overflow y de los ingenieros de Google que la supervisan y ofrecen asistencia no oficial.
[[["Fácil de comprender","easyToUnderstand","thumb-up"],["Resolvió mi problema","solvedMyProblem","thumb-up"],["Otro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Información o código de muestra incorrectos","incorrectInformationOrSampleCode","thumb-down"],["Faltan la información o los ejemplos que necesito","missingTheInformationSamplesINeed","thumb-down"],["Problema de traducción","translationIssue","thumb-down"],["Otro","otherDown","thumb-down"]],["Última actualización: 2025-09-05 (UTC)"],[[["\u003cp\u003eGoogle Cloud offers various support packages, including 24/7 coverage and phone support, detailed in the Cloud Customer Care documentation.\u003c/p\u003e\n"],["\u003cp\u003eFor community-based support, users can post questions on Stack Overflow using the \u003ccode\u003egoogle-cloud-database-migration-service\u003c/code\u003e tag, monitored by both the community and Google engineers.\u003c/p\u003e\n"],["\u003cp\u003eUsers can engage with the Google Cloud Slack community for discussions about AlloyDB and other Google Cloud products.\u003c/p\u003e\n"],["\u003cp\u003eWhen seeking assistance, it's recommended to provide a detailed problem description, the operation performed, the timestamp of the issue, the tools used, and a code sample if applicable.\u003c/p\u003e\n"],["\u003cp\u003eUsers can submit direct feedback, bug reports, and feature requests through the \u003ccode\u003eSend feedback\u003c/code\u003e button within the AlloyDB documentation.\u003c/p\u003e\n"]]],[],null,["# Getting support\n\n\u003cbr /\u003e\n\n[MySQL](/database-migration/docs/mysql/getting-support \"View this page for the MySQL version of Database Migration Service.\") \\| [PostgreSQL](/database-migration/docs/postgres/getting-support \"View this page for the PostgreSQL version of Database Migration Service.\") \\| PostgreSQL to AlloyDB\n\n\u003cbr /\u003e\n\n\u003cbr /\u003e\n\n\u003cbr /\u003e\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as 24/7\ncoverage, phone support, and access to a technical support manager. For more information,\nsee [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\n\u003cbr /\u003e\n\nIf you're still stuck, then take one of the following steps:\n\n- Ask a question on [Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-database-migration-service). Use the tag `google-cloud-database-migration-service` for questions about AlloyDB. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.\n- Visit the Google Cloud [Slack community](https://googlecloud-community.slack.com/) to discuss AlloyDB and other Google Cloud products. If you haven't already joined, [use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nWhen posting your question, provide:\n\n- A description of your problem, including any error messages.\n- The operation you attempted, for example, an admin operation or query.\n- The time and date (including timezone) you encountered the problem.\n- The tool or library that you use to interact with Database Migration Service.\n- A code sample, if applicable and possible.\n\nFile bugs or feature requests\n-----------------------------\n\nFrom the AlloyDB documentation, click `Send feedback`.\nThis will open a feedback form. Your comments\nwill be reviewed by the AlloyDB team."]]
