Stay organized with collections
Save and categorize content based on your preferences.
Report issues with logs
Authentication errors occur for a variety of reasons. To report your issues
with Cloud Code logs using your IDE's feedback form, perform the
following tasks:
Try signing in again. If you're still getting the authentication failure,
proceed to the next steps to report the issue to the Cloud Code
team.
In your IDE, navigate to Tools>Gemini + Google Cloud Code>Help / About>Submit feedback or report an issue.
In the form window, enter detailed information about your issue and
provide steps to reproduce the issue.
When you're finished entering the information about the issue, click
Submit Feedback.
More information
Try signing in again from your IDE. If you believe that you have received this
message in error, report a bug using our issue tracker.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-09-04 UTC."],[[["\u003cp\u003eAuthentication failure indicates that Cloud Code for IntelliJ is unable to access your account.\u003c/p\u003e\n"],["\u003cp\u003eAttempt to sign in again to resolve the authentication error.\u003c/p\u003e\n"],["\u003cp\u003eIf the authentication error persists, report the issue using the "Submit feedback or report an issue" option in your IDE under the Cloud Code settings.\u003c/p\u003e\n"],["\u003cp\u003eWhen reporting an issue, provide detailed information and steps to reproduce the error in the form.\u003c/p\u003e\n"]]],[],null,["# Cloud Code for IntelliJ sign-in failed\n\n| **Error:** The authentication flow did not complete successfully, and Cloud Code for IntelliJ is **not** authorized to access your account.\n\nReport issues with logs\n-----------------------\n\nAuthentication errors occur for a variety of reasons. To report your issues\nwith Cloud Code logs using your IDE's feedback form, perform the\nfollowing tasks:\n\n1. Try signing in again. If you're still getting the authentication failure, proceed to the next steps to report the issue to the Cloud Code team.\n2. In your IDE, navigate to **Tools** \\\u003e **Gemini + Google Cloud Code** \\\u003e **Help / About** \\\u003e **Submit feedback or report an issue**.\n3. In the form window, enter detailed information about your issue and provide steps to reproduce the issue.\n4. When you're finished entering the information about the issue, click **Submit Feedback**.\n\nMore information\n----------------\n\nTry signing in again from your IDE. If you believe that you have received this message in error, report a bug using our [issue tracker](https://github.com/GoogleCloudPlatform/cloud-code-intellij/issues)."]]
