Backup and DR Service release notes

This page documents production updates to Backup and DR Service. Check this page for announcements about new or updated features, bug fixes, known issues, and deprecated functionality.

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October 21, 2024

Backup and DR service added support to deploy new management console without the need to create private services access. You can also deploy backup/recovery appliances in any VPC available within the management console project.

October 17, 2024

Backup and DR Service 11.0.13.278 is now available to update your backup/recovery appliance. Refer to these instructions to update your appliance.

Backup and DR Service added support to view connector version logs in Cloud Logging.

Backup and DR Service added support to view connector version reports in BigQuery.

September 30, 2024

Backup and DR Service added support to view unprotected resource logs in Cloud Logging.

Backup and DR Service added support to view unprotected resource reports in BigQuery.

September 04, 2024

Backup and DR Service added support to automatically protect your Google Cloud VMware Engine VMs using vSphere tags. The dynamic protection tags feature is supported for backup/recovery appliances running on version 11.0.12.320 or later. You can check the appliance version from Manage > Appliances page.

September 02, 2024

Backup and DR Service added support to view mounted image logs in Cloud Logging.

Backup and DR Service added support to view mounted image reports in BigQuery.

August 20, 2024

Backup and DR Service hotfixes hf-11.0.12.3217, hf-11.0.12.3218, and hf-11.0.12.3219 automatically update backup/recovery appliances. These hotfixes address the following issues:

  • Oracle DB application backups wait indefinitely for in-progress log backups to complete. These log backups, in turn, cannot obtain a lock mutex to discover the backup staging LUNs, resulting in an indefinite hang. This issue occurs when the size of the application transaction logs exceeds the log backup staging size.
  • Cloud stats are repeatedly logged into the enginemgr log and increase log usage.

August 07, 2024

Management console is now available in the London (europe-west2), Mumbai (asia-south1), and Los Angeles (us-west2) regions.

Backup and DR Service 11.0.12.322 is now available to update your backup/recovery appliance. Refer to these instructions to update your appliance.

Backup and DR service now supports restoring Oracle database to any target. Learn more.

Backup and DR Service now supports migrating manual protection to dynamic protection using tags through management console. Learn more.

June 11, 2024

Backup and DR Service added support to view storage resource usage logs in Cloud Logging.

Backup and DR Service added support to view storage resource utilization reports in BigQuery.

May 21, 2024

Backup and DR Service 11.0.11.323 is now available to update your backup/recovery appliance. Refer to these instructions to update your appliance.

Backup and DR Service supports migrating from manual protection to the new dynamic protection using tags. It is now also supported on all types of backup/recovery appliances. Learn more.

Backup and DR Service now supports auto patch updates. Learn more.

If the management console and backup/recovery appliance connectivity is not established for more than 6 hours, contact customer support to resolve the issue. This is particularly relevant to the appliance running on version 11.0.11.323 or later. You can check the connection status from the Connectivity column in the Manage > Appliances page.

May 06, 2024

Backup and DR Service 11.0.10.425 is now available to update your backup/recovery appliance. Refer to these instructions to update your appliance. This release includes fixes for the following security vulnerabilities:

April 22, 2024

Backup and DR Service now support viewing Backup and DR Service pre built reports in Looker Studio. Learn more.

April 01, 2024

Backup and DR Service added support to automatically protect your compute engine instances using Google Cloud tags. The dynamic protection tags feature is supported for backup/recovery appliances running on version 11.0.10.417 or later. You can check the appliance version from Manage > Appliances page.

March 29, 2024

For SAP HANA databases, the database and log backups are not run together in parallel.

March 25, 2024

Backup and DR Service added support to view daily scheduled compliance logs in Cloud Logging.

Backup and DR Service added support to view daily scheduled compliance reports in BigQuery.

March 21, 2024

Backup and DR Service 11.0.10.417 is now available to update your backup/recovery appliance. Refer to these instructions to update your appliance.

Backup and DR Service 11.0.10 includes an operating system upgrade from CentOS 7 to Rocky Linux 8. As CentOS 7 will reach its End of Life (EOL) on June 24, 2024, you must upgrade to 11.0.10 before the EOL date to continue receiving security updates.

To upgrade to 11.0.10, you should take a snapshot of the appliance's boot disk. If your backup/recovery appliance was originally deployed as version 11.0.5 or below, then you need to upgrade to 11.0.9 before successfully upgrading to 11.0.10. See 11.0.9 release notes to know how to back up the boot disk.

Backup and DR Service added support to access historical reports. Learn more.

February 28, 2024

Backup and DR Service is now integrated with Cloud Monitoring. You can analyze metrics and set custom email alerts. Learn more.

Backup and DR Service has added a new reporting system based on the built-in Google Cloud services: Cloud Monitoring, Cloud Logging, and BigQuery. Learn more.

You can now view prebuilt reports in BigQuery. Learn more.

You can now view comprehensive job related reporting data through backup and recovery job logs in Cloud Logging. Learn more.

February 16, 2024

Backup and DR Service 11.0.9.429 is now available to update your backup/recovery appliance. Refer to these instructions to update your appliance.

The upcoming 11.0.10 release includes an important OS change. If your backup appliance was originally installed as version 11.0.5 or older (before July 2023), then the 11.0.9 upgrade includes an additional automated procedure to prepare for the coming upgrade by making some adjustments to the backup appliance's boot disk partitions. This additional procedure takes about 30 minutes.

If the upgrade is disrupted, there is a chance that the backup/recovery appliance might become non-functional. To prepare for this risk, it is highly recommended that you take a snapshot of the backup appliance boot disk before upgrading the appliance to 11.0.9. If the backup appliance is not back online after the upgrade, contact the Backup and DR support team. Here is a brief guide for how to take the snapshot:

  1. In the Backup and DR management console, click Manage > Appliances and write down or screen-capture the appliance names.
  2. In the Google Cloud console of your workload project, click Compute Engine > VM instances.
  3. Identify the backup appliance VM instance with the same name as that shown in the Backup and DR management console.
  4. Take a snapshot of the backup appliance boot disk. If you need assistance taking the snapshot, contact the Backup and DR support team.
  5. Contact the Backup and DR support team if the appliance becomes non-functional after the upgrade. The support team will determine the best way to mitigate the problem.
    Caution: Do NOT try to restore the bootdisk from the snapshot without assistance from Support. Doing so may damage the appliance and make it unrecoverable.
  6. Delete the snapshot once you confirm that the appliance is online using version 11.0.9.

SAP HANA databases running in Compute Engine instances can now be backed up as Persistent Disk snapshots of the Compute Engine instance. For more information, see protect and recover an SAP HANA database running in a Compute Engine instance.

Backup and DR Service now supports Google Cloud VMware Engine Storage only nodes. Learn more.

Added basic connector support for the following OSes. See Support matrix.

  • RHEL 8.9
  • RHEL 9.3
  • Rocky Linux 8.9
  • Rocky Linux 9.3
  • Rocky Linux Optimized for Google Cloud 8.9
  • Rocky Linux Optimized for Google Cloud 9.3

Added Change Block Tracking (CBT) support for the following OSes. See Support matrix.

  • SLES 15 SP5
  • SLES for SAP 15 SP5
  • December 20, 2023

    Added support to create a management console using Google Cloud CLI.

    December 01, 2023

    Management console is now highly available within the deployed region, ensuring resilience against zonal outages.

    November 21, 2023

    Backup and DR Service 11.0.8.454 is now available to update your backup/recovery appliance. Refer to these instructions to update your appliance.

    SAP HANA databases running in Compute Engine instances can now be backed up as Persistent Disk snapshots of the Compute Engine instance. This feature is in Private Preview.

    Added basic connector support for the following OSes. See Support matrix.

    • OEL 8.8, 9.1, and 9.2
    • RHEL 8.8 and 9.2
    • RHEL for SAP 8.8, 9.0, and 9.2
    • Rocky Linux 8.8, 9.0, 9.1, and 9.2
    • Rocky Linux Optimised for Google Cloud 8.8 and 9.2
    • SLES 15 SP5
    • SLES for SAP 15 SP5

    Added support to view successful job events and set up alerts to notify you when a job has successfully completed.

    October 19, 2023

    Security Command Center Premium adds real-time threat detection for Google Cloud Backup and DR Service.

    Event Threat Detection, a Security Command Center Premium service, released new rules for Google Cloud Backup and DR Service. Security Command Center can now do the following:

    • Detect Backup and DR actions that result in data destruction.
    • Detect Backup and DR actions that inhibit inhibit system recovery.
    These new rules are available now to all Security Command Center Premium customers. For more information, see Security Command Center Premium for Backup and DR Service.

    October 06, 2023

    Backup and DR Service 11.0.7.404 is now available to update your backup/recovery appliance. Refer to these instructions to update your appliance.

    The new Backup and DR Service update policy requires updating all backup/recovery appliances older than version 11.0.3 to maintain product support and avoid restrictions on enabling backups for new entities. Learn more.

    Added support to restore PostgreSQL database backup images to an alternate location. Learn more.

    Backup and DR agent is enhanced to support Rocky Linux 8.7 operating system version. See support matrix.

    Backup and DR agent now supports Rocky Linux 8.7 on Oracle 19c database. See support matrix.

    Backup and DR agent now supports RHEL 8.4 on Oracle 21c database. See support matrix.

    August 21, 2023

    Backup and DR Service 11.0.6.342 is now available to update your appliance. Refer to the instructions to update your appliance.

    Backup and DR Service now supports roll back of hotfix updates. For more information, see Rollback a hotfix update.

    Backup and DR Service now supports backup and restore of Compute Engine instances with local SSDs.

    Backup and DR Service now supports in-product notifications for important product updates.

    Backup and DR Service now supports concurrent database and log backups. For more information, see Manage image expiration.

    Pricing model for protecting Google Cloud VMware Engine workloads has been updated to a node based flat rate model. For more information, see pricing change announcement.

    July 10, 2023

    Backup and DR Service 11.0.5.447 is now available to update your appliance. Refer to the instructions to update your appliance.

    Backup and DR Service is now integrated with cloud Identity and Access Management (IAM). Refer to IAM roles and permissions to learn more.

    Backup and DR Service is now integrated with cloud audit logging.

    Backup and DR service now manages hotfixes on backup/recovery appliances.

    Backup and DR Service significantly reduced recovery time objective (RTO) for Oracle databases by bringing up production workloads almost instantly, running from backup storage, and then migrating the database to production storage online—while applications are up and running.

    April 28, 2023

    Backup and DR agent is enhanced to support RHEL for SAP 8.6 operating system version. See Support matrix.

    April 27, 2023

    Backup and DR Service release 11.0.4.580 is now available. This release includes the following features:

    Backup and DR Service now supports archive snapshots for Compute Engine instance backups.

    Simplified experience for updating backup/recovery appliances from the management console.

    Backup and DR agent is enhanced to support RHEL 8.6, RHEL 8.7, and RHEL 9.0 operating system version. See Support matrix.

    Backup and DR agent is enhanced to support Oracle Enterprise Linux 8.7 and 9.0 operating system version. See Support matrix.

    April 14, 2023

    If you migrate from Actifio GO to Backup and DR 11.0.2 or later, then you may see error message "Lvmetad service is running, please disable the service. Make sure to disable lvmetad in /etc/lvm/lvm.conf. Refer to KB article number 000045289 for more details". If this occurs, backup jobs may fail. Lvmetad is not required for any Backup and DR services; disable it to prevent this failure. To disable lvmetad, contact Support.

    lvmetad is being deprecated on most supported OS platforms. It has already been deprecated in RHEL 7.6 and RHEL 8: The use of lvm2-lvmetad is deprecated and not supported and the attribute use_lvmetad no longer exists in /etc/lvm/lvm.conf and the the systemd service lvm2-lvmetad no longer exists.

    March 17, 2023

    If you are in a region where Hyperdisk Extreme is available, then a mount as a new Compute Engine instance may fail unless you change the boot disk disktype away from Hyperdisk Extreme. This is because images cannot be created using Hyperdisk Extreme disks. In addition, the target instance requires 64 CPUs or more and each disk being created must be 64 GB or larger.

    If you are in a region where Hyperdisk Extreme is available, then a mount to an existing Compute Engine instance may fail unless you change the disktype away from Hyperdisk Extreme. This is because the target instance requires 64 CPUs or more and the disk being created needs to be 64 GB or larger.

    March 06, 2023

    Backup and DR Service now supports logging and alerting via Cloud Logging and Cloud Monitoring. It:

    • Supports centralized logging of backup events.
    • Enables users to view backup events in Cloud Logging with custom filters.
    • Enables users to configure alerts for backup events via email, SMS, Slack, PagerDuty, and more – all within Cloud Monitoring.

    February 21, 2023

    Google Cloud Backup and DR is now available under Google Cloud terms of service.

    January 31, 2023

    Backup and DR release 11.0.3.534 is now available. This release includes bug fixes and supportability improvements.

    Fixed issue where backup/recovery appliance deployment would fail in some limited circumstances

    Adds project cleanup guidance where Backup and DR components are deleted or disabled.

    Improves metrics reporting for ongoing management console and backup/recovery appliance supportability.

    January 03, 2023

    Backup and DR release 11.0.2.9632 is now available. This release:

    • Improves the ease of use for Compute Engine instances by eliminating creation of service account, cloud credentials, cloud storage bucket, and OnVault pool.
    • Addresses security concerns by removing the need to export private keys.
    • Supports restoring Compute Engine instances to its appropriate sole-tenant node.

    September 30, 2022

    Backup and DR is now generally available.

    September 09, 2022

    Announcing Google Cloud Backup and DR Service, a managed backup and disaster recovery (DR) service for centralized, application-consistent data protection. Protect workloads running in Google Cloud and on-premises by backing them up to Google Cloud.

    Coming late September, 2022.

    June 01, 2022

    Backup and DR is now in Private Preview. For information about how to use Backup and DR, see the product documentation.