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커뮤니티에서 지원받기
Google Cloud 커뮤니티에 질문하기
Google Cloud커뮤니티에서 Vertex AI에 관해 질문하세요.
Vertex AI에 대한 질문에는 Vertex AI Platform 태그를 사용합니다. 이 태그를 사용하면 커뮤니티뿐 아니라 이 태그를 모니터링하고 비공식 지원을 제공하는 Google 엔지니어의 답변을 받게 됩니다.
머신러닝 프레임워크 관련 지원 받기
Vertex AI는 PyTorch, scikit-learn, TensorFlow, XGBoost와 같은 머신러닝(ML) 프레임워크가 포함된 사전 빌드된 컨테이너를 제공합니다. Vertex AI에서 사전 빌드된 이러한 컨테이너를 사용하면 SLA가 완벽하게 지원되며 표준 지원 옵션이 적용됩니다.
Vertex AI는 Kubeflow SDK: Vertex AI Pipelines를 구현하는 관리형 서비스를 제공합니다. Vertex AI Pipelines 사용은 SLA로 완벽하게 지원되며 표준 지원 옵션이 적용됩니다.
GKE 클러스터에서 실행되는 오픈소스 Kubeflow는 표준 지원 옵션이 적용되지 않습니다.
Vertex AI와 관련 없는 버그 및 문서 문제를 비롯한 ML 프레임워크 지원을 받으려면 ML 프레임워크 지원 옵션을 사용합니다.
[[["이해하기 쉬움","easyToUnderstand","thumb-up"],["문제가 해결됨","solvedMyProblem","thumb-up"],["기타","otherUp","thumb-up"]],[["이해하기 어려움","hardToUnderstand","thumb-down"],["잘못된 정보 또는 샘플 코드","incorrectInformationOrSampleCode","thumb-down"],["필요한 정보/샘플이 없음","missingTheInformationSamplesINeed","thumb-down"],["번역 문제","translationIssue","thumb-down"],["기타","otherDown","thumb-down"]],["최종 업데이트: 2025-07-24(UTC)"],[],[],null,["# Get support\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as\n24/7 coverage, phone support, and access to a technical support manager. For\nmore information, see [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\n### Ask a question on Google Cloud Community\n\nAsk a question about Vertex AI on [Google Cloud\nCommunity](https://www.googlecloudcommunity.com/gc/forums/filteredbylabelpage/board-id/cloud-ai-ml/label-name/vertex%20ai%20platform/).\nUse the tag `Vertex AI Platform` for questions about\nVertex AI. This tag not only receives responses\nfrom the community but also from Google engineers, who monitor the tag and\noffer unofficial support.\n\nGet support for machine learning frameworks\n-------------------------------------------\n\nVertex AI provides prebuilt containers with the following\nmachine learning (ML) frameworks: PyTorch, scikit-learn, TensorFlow, and\nXGBoost. Use of these prebuilt containers in Vertex AI is fully\nbacked by the SLA and covered by the standard support options.\n\nVertex AI provides a managed service which implements the Kubeflow SDK:\nVertex AI Pipelines. Using Vertex AI Pipelines is fully backed by the SLA and covered\nby the standard support options.\n\nOpen source Kubeflow running on a GKE cluster is **not** covered by the standard support options.\n\nTo get support for an ML framework, including for bugs and documentation issues\nunrelated to Vertex AI, use that ML framework's support options:\n\n- To get support for Pytorch, see the\n [PyTorch documentation](https://pytorch.org/docs/stable/index.html). To submit issues to PyTorch,\n see the [PyTorch issue tracker on GitHub](https://github.com/pytorch/pytorch/issues).\n\n- To get support for scikit-learn, see the\n [scikit-learn FAQ](https://scikit-learn.org/stable/faq.html). To submit issues to scikit-learn,\n see the [scikit-learn issue tracker on GitHub](https://github.com/scikit-learn/scikit-learn/issues).\n\n- To get support for TensorFlow, see the\n [TensorFlow documentation](https://www.tensorflow.org/). To submit issues to\n TensorFlow, see the\n [TensorFlow issue tracker on GitHub](https://github.com/tensorflow/tensorflow/issues).\n\n- To get support for XGBoost, see the [XGBoost FAQ](https://xgboost.readthedocs.io/en/latest/faq.html).\n To submit issues to XGBoost, see the\n [XGBoost issue tracker on GitHub](https://github.com/dmlc/xgboost/issues).\n\n- To get support for Kubeflow, see the [Kubeflow Docs](https://www.kubeflow.org/docs/).\n To submit issues to Kubeflow Pipelines, see the\n [Kubeflow issue tracker on GitHub](https://github.com/kubeflow/pipelines/issues).\n\nFile bugs or feature requests\n-----------------------------\n\nKeep track of Vertex AI issues on the\n[issue tracker](https://issuetracker.google.com/issues/new?component=1130925).\n\nYou can also submit product or documentation issues by clicking the\n**Send feedback** button on a relevant documentation page.\nThis opens a feedback form. Your product feedback will be\nreviewed by the Vertex AI team. Documentation feedback will be\nreviewed by the Vertex AI documentation team."]]
