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Asistencia
Paquete de asistencia
Google Cloud Platform ofrece diferentes paquetes de asistencia para satisfacer distintas necesidades, como acceso a un administrador de asistencia técnica, asistencia telefónica y cobertura las 24 horas, todos los días.
Puedes enviar comentarios sobre Cloud Talent Solution o su documentación aunque no tengas un paquete de asistencia. Para ello, haz clic en el botón Enviar comentarios que se encuentra en la parte superior derecha de cualquier página de la documentación.
[[["Fácil de comprender","easyToUnderstand","thumb-up"],["Resolvió mi problema","solvedMyProblem","thumb-up"],["Otro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Información o código de muestra incorrectos","incorrectInformationOrSampleCode","thumb-down"],["Faltan la información o los ejemplos que necesito","missingTheInformationSamplesINeed","thumb-down"],["Problema de traducción","translationIssue","thumb-down"],["Otro","otherDown","thumb-down"]],["Última actualización: 2025-09-04 (UTC)"],[],[],null,["Support\n=======\n\nSupport package\n---------------\n\nGoogle Cloud Platform offers different [support packages](/support/role-based) to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager.\n\n\nSee the [Job Search Troubleshooting Guide](https://cloud.google.com/talent-solution/docs/troubleshooting) for help with common search result problems.\n\nTo purchase and setup support for your organization, your [Organization Administrator](https://cloud.google.com/resource-manager/docs/creating-managing-organization#adding_an_organization_admin) must:\n\n1. Visit the [support cases](https://console.cloud.google.com/support/cases) area in Google Cloud console.\n2. Enable role-based support for your organization.\n3. [Assign members](https://www.youtube.com/watch?v=eJJiGfL8vbI) of your organization so they can [create and/or view](https://www.youtube.com/watch?v=G6DNQdAkWSY) support cases.\n\n| If the member of your business is unable to enable Cloud Support, it's likely either:\n|\n| - They are not the Organization Administrator.\n| - Your business doesn't have an [organization](https://cloud.google.com/resource-manager/docs/creating-managing-organization) in Google Cloud console, which typically starts with setting up the free version of [Cloud Identity](https://gsuite.google.com/signup/gcpidentity/welcome).\n\nSubmit product or documentation feedback\n----------------------------------------\n\nYou can submit feedback about Cloud Talent Solution or its documentation without having a support package. To submit feedback, click the **Send Feedback** button at the top-right of any page of the documentation."]]
