특정 Cloud Service Mesh 문제를 스스로 해결하고 결정하려면 Cloud Service Mesh 단계별 문제 해결을 참조하세요.
다른 문제 해결 단계로도 문제가 해결되지 않으면 진단 로그를 수집하여 Google Cloud 지원팀에서 지원할 수 있도록 준비할 수 있습니다.
Google 서포트 패키지 이용하기
Google Cloud 는 다양한 니즈를 충족할 수 있도록 연중무휴 지원, 전화 지원, 기술 지원 관리자 상담과 같은 다양한 서포트 패키지를 제공합니다. 자세한 내용은 Cloud Customer Care를 참조하세요.
[[["이해하기 쉬움","easyToUnderstand","thumb-up"],["문제가 해결됨","solvedMyProblem","thumb-up"],["기타","otherUp","thumb-up"]],[["이해하기 어려움","hardToUnderstand","thumb-down"],["잘못된 정보 또는 샘플 코드","incorrectInformationOrSampleCode","thumb-down"],["필요한 정보/샘플이 없음","missingTheInformationSamplesINeed","thumb-down"],["번역 문제","translationIssue","thumb-down"],["기타","otherDown","thumb-down"]],["최종 업데이트: 2025-09-04(UTC)"],[],[],null,["# Getting support\n===============\n\nBefore contacting support\n-------------------------\n\nTo troubleshoot and resolve certain Cloud Service Mesh problems yourself, see\n[Troubleshooting Cloud Service Mesh step-by-step](/service-mesh/v1.25/docs/troubleshooting/troubleshoot-intro).\nIf other troubleshooting steps fail to resolve the problem, you can\n[collect diagnostic logs](/service-mesh/v1.25/docs/troubleshooting/troubleshoot-collect-logs)\nand have them ready for Google Cloud Support to help you.\n| **Important:** Archive logs might contain personally identifiable information (PII) or private information. Please ensure that you remove any PII from the set of configuration files. This includes passwords, private keys, API tokens, etc. Check your local laws and your organization's policies and procedures regarding how to handle or send such sensitive information externally.\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as\n24/7 coverage, phone support, and access to a technical support manager. For\nmore information, see [Cloud Customer Care](/support).\n\nBilling questions\n-----------------\n\nUse the following resources to get help with billing questions:\n\n- To view billing reports, see\n [View your billing reports and cost trends](/billing/docs/how-to/reports).\n\n- To learn more about billing, read the\n [Cloud Billing documentation](/billing/docs).\n\n- To resolve billing concerns, use the\n [Google Cloud Billing Troubleshooter](https://support.google.com/cloud/troubleshooter/7279311).\n\n- To request help with billing questions, contact\n [Cloud Billing Support](/support/billing).\n\n- To change or disable billing on a project, go to the **Billing** page in the\n Google Cloud console. For more information, see\n [Modify a project's billing settings](/billing/docs/how-to/modify-project).\n\n | **Caution:** When you disable billing for a project, you also disable all product resources in that project.\n\nFile bugs\n---------\n\nTo open a feedback form, from the Cloud Service Mesh documentation, click\n**Send feedback** near the top right of the page or at the bottom of the page."]]
