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Google Cloud Support V2beta Client - Class Reason (1.4.0)
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Beta
This library is covered by the Pre-GA Offerings Terms
of the Terms of Service. Pre-GA libraries might have limited support,
and changes to pre-GA libraries might not be compatible with other pre-GA versions.
For more information, see the
launch stage descriptions .
Reference documentation and code samples for the Google Cloud Support V2beta Client class Reason.
An enum detailing the possible reasons a case may be escalated.
Protobuf type google.cloud.support.v2beta.Escalation.Reason
Namespace
Google \ Cloud \ Support \ V2beta \ Escalation
Methods
static::name
Parameter
Name
Description
value
mixed
static::value
Parameter
Name
Description
name
mixed
Constants
REASON_UNSPECIFIED
The escalation reason is in an unknown state or has not been specified.
Generated from protobuf enum REASON_UNSPECIFIED = 0;
RESOLUTION_TIME
The case is taking too long to resolve.
Generated from protobuf enum RESOLUTION_TIME = 1;
TECHNICAL_EXPERTISE
The support agent does not have the expertise required to successfully
resolve the issue.
Generated from protobuf enum TECHNICAL_EXPERTISE = 2;
BUSINESS_IMPACT
The issue is having a significant business impact.
Generated from protobuf enum BUSINESS_IMPACT = 3;
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Last updated 2025-10-10 UTC.
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[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-10-10 UTC."],[],[]]