Last modified: April 9, 2020
This page contains a previous version of the Looker-hosted maintenance hours document. You can view the current version of this document on the Google maintenance policy for Looker-hosted services documentation page.
Regular maintenance and Looker updates
During the regular maintenance times, your instance may be temporarily unavailable for updates, server upgrades, or other system work. Looker takes system availability seriously and makes every effort to keep any interruption brief and to these scheduled hours. We try to avoid performing any system-related work on Friday and through the weekend to ensure that someone is available to respond to unanticipated issues.
On rare occasions, urgent service outside of the standing maintenance hours may need to be performed. A Technical Contact may also schedule updates, server upgrades, restarts, or other maintenance outside of the following hours.
Hosts in the Americas
| Day | Maintenance Window |
|---|---|
| Sunday | 9PM - 11PM Pacific time |
| Wednesday | 9PM - 11PM Pacific time |
Hosts in Europe, the Middle East, and Africa (EMEA)
| Day | Maintenance Window |
|---|---|
| Monday | 2PM - 4PM Pacific time |
| Thursday | 2PM - 4PM Pacific time |
Hosts in Asia and the Pacific (APAC)
| Day | Maintenance Window |
|---|---|
| Monday | 10AM - 12PM Pacific time |
| Thursday | 10AM - 12PM Pacific time |
Urgent maintenance
All hosts
| Day | Maintenance Window |
|---|---|
| Monday | 9PM - 11PM Pacific time |
| Tuesday | 9PM - 11PM Pacific time |
| Wednesday | 9PM - 11PM Pacific time |
| Thursday | 9PM - 11PM Pacific time |