Problem
Environment
- Global HTTP(S) load balancing
- SSL Certificates
Solution
Do not use the uppercase characters in CN/SAN entries in the certificates; use only lowercase characters in the CN/SAN entries of the certificate.
Cause
At present, GFEs do not support case-insensitive CN/SAN matching for certificates in load balancing configuration. If CN/SAN contains any uppercase characters, it is unable to match.
A new feature request has been raised for GFEs to support case-insensitive CN/SAN matching for certificates.