Trabajar con usuarios que utilicen la autenticación multifactor

En este documento se explica cómo realizar tareas habituales con usuarios de Identity Platform que han habilitado la autenticación multifactor.

Actualizar el correo de un usuario

Los usuarios de la autenticación multifactor siempre deben tener una dirección de correo verificada. De esta forma, se evita que agentes maliciosos se registren en tu aplicación con un correo que no les pertenece y, después, impidan el acceso al propietario real añadiendo un segundo factor.

Para actualizar el correo de un usuario, usa el método verifyBeforeUpdateEmail(). A diferencia de updateEmail(), este método requiere que el usuario siga un enlace de verificación antes de que Identity Platform actualice su dirección de correo electrónico. Por ejemplo:

Versión web 8

var user = firebase.auth().currentUser;
user.verifyBeforeUpdateEmail(newEmail).then(function() {
  // Email sent.
  // User must click the email link before the email is updated.
}).catch(function(error) {
  // An error happened.
});

Versión web 9

import { getAuth, verifyBeforeUpdateEmail } from "firebase/auth";

const auth = getAuth(firebaseApp);
verifyBeforeUpdateEmail(auth.currentUser, newEmail).then(() => {
  // Email sent.
  // User must click the email link before the email is updated.
}).catch((error) => {
  // An error happened.
});

iOS

let user = Auth.auth().currentUser
user.verifyBeforeUpdateEmail(newEmail, completion: { (error) in
  if error != nil {
    // An error happened.
  }
  // Email sent.
  // User must click the email link before the email is updated.
})

Android

FirebaseUser user = FirebaseAuth.getInstance().getCurrentUser();
user.verifyBeforeUpdateEmail(newEmail)
   .addOnCompleteListener(
      new OnCompleteListener<Void>() {
       @Override
       public void onComplete(@NonNull Task<Void> task) {
         if (task.isSuccessful()) {
          // Email sent.
          // User must click the email link before the email is updated.
         } else {
          // An error occurred.
         }
       }
      });

De forma predeterminada, Identity Platform envía un correo al usuario y proporciona un controlador sencillo basado en la Web para procesar la verificación. Hay varias formas de personalizar este flujo.

Localizar los correos de verificación

Para localizar los correos que envía Identity Platform, define el código de idioma antes de llamar a verifyBeforeUpdateEmail():

Versión web 8

firebase.auth().languageCode = 'fr';

Versión web 9

import { getAuth } from "firebase/auth";

const auth = getAuth();
auth.languageCode = 'fr';

iOS

Auth.auth().languageCode = 'fr';

Android

FirebaseAuth.getInstance().setLanguageCode("fr");

Transferir estados adicionales

Puedes usar los ajustes de código de acción para incluir un estado adicional en el correo de verificación o gestionar la verificación desde una aplicación móvil. Por ejemplo:

Versión web 8

var user = firebase.auth().currentUser;
var actionCodeSettings = {
  url: 'https://www.example.com/completeVerification?state=*****',
  iOS: {
    bundleId: 'com.example.ios'
  },
  android: {
    packageName: 'com.example.android',
    installApp: true,
    minimumVersion: '12'
  },
  handleCodeInApp: true,
  // When multiple custom dynamic link domains are defined, specify which
  // one to use.
  dynamicLinkDomain: "example.page.link"
};
user.verifyBeforeUpdateEmail(newEmail, actionCodeSettings).then(function() {
  // Email sent.
  // User must click the email link before the email is updated.
}).catch(function(error) {
  // An error happened.
});

Versión web 9

import { getAuth, verifyBeforeUpdateEmail } from "firebase/auth";

const auth = getAuth(firebaseApp);
const user = auth.currentUser
const actionCodeSettings = {
  url: 'https://www.example.com/completeVerification?state=*****',
  iOS: {
    bundleId: 'com.example.ios'
  },
  android: {
    packageName: 'com.example.android',
    installApp: true,
    minimumVersion: '12'
  },
  handleCodeInApp: true,
  // When multiple custom dynamic link domains are defined, specify which
  // one to use.
  dynamicLinkDomain: "example.page.link"
};

  verifyBeforeUpdateEmail(auth.currentUser, newEmail, actionCodeSettings).then(() => {
    // Email sent.
    // User must click the email link before the email is updated.
  }).catch((error) => {
    // An error happened.
  })

iOS

var actionCodeSettings = ActionCodeSettings.init()
actionCodeSettings.canHandleInApp = true
let user = Auth.auth().currentUser()
actionCodeSettings.URL =
    String(format: "https://www.example.com/?email=%@", user.email)
actionCodeSettings.iOSbundleID = Bundle.main.bundleIdentifier!
actionCodeSettings.setAndroidPakageName("com.example.android",
                                         installIfNotAvailable:true,
                                         minimumVersion:"12")
// When multiple custom dynamic link domains are defined, specify which one to use.
actionCodeSettings.dynamicLinkDomain = "example.page.link"
user.sendEmailVerification(withActionCodeSettings:actionCodeSettings { error in
  if error != nil {
    // Error occurred. Inspect error.code and handle error.
    return
  }
  // Email verification sent.
})
user.verifyBeforeUpdateEmail(newEmail, actionCodeSettings, completion: { (error) in
  if error != nil {
    // An error happened.
  }
  // Email sent.
  // User must click the email link before the email is updated.
})

Android

ActionCodeSettings actionCodeSettings =
    ActionCodeSettings.newBuilder()
       .setUrl("https://www.example.com/completeVerification?state=*****")
       .setHandleCodeInApp(true)
       .setAndroidPackageName(
         "com.example.android",
         /* installIfNotAvailable= */ true,
         /* minimumVersion= */ null)
       .setIOSBundleId("com.example.ios")
       // When multiple custom dynamic link domains are defined, specify
       // which one to use.
       .setDynamicLinkDomain("example.page.link")
       .build();
FirebaseUser multiFactorUser = FirebaseAuth.getInstance().getCurrentUser();
multiFactorUser
   .verifyBeforeUpdateEmail(newEmail, actionCodeSettings)
   .addOnCompleteListener(
      new OnCompleteListener<Void>() {
       @Override
       public void onComplete(@NonNull Task<Void> task) {
         if (task.isSuccessful()) {
          // Email sent.
          // User must click the email link before the email is updated.
         } else {
          // An error occurred.
         }
       }
      });

Personalizar el controlador de verificación

Puedes crear tu propio controlador para procesar la verificación de correo electrónico. En el siguiente ejemplo se muestra cómo comprobar un código de acción e inspeccionar sus metadatos antes de aplicarlo:

Versión web 8

var email;
firebase.auth().checkActionCode(actionCode)
  .then(function(info) {
    // Operation is equal to
    // firebase.auth.ActionCodeInfo.Operation.VERIFY_AND_CHANGE_EMAIL
    var operation = info['operation'];
    // This is the old email.
    var previousEmail = info['data']['previousEmail'];
    // This is the new email the user is changing to.
    email = info['data']['email'];
    // TODO: Display a message to the end user that the email address of the account is
    // going to be changed from `fromEmail` to `email`
    // …
    // On confirmation.
    return firebase.auth().applyActionCode(actionCode)
  }).then(function() {
    // Confirm to the end user the email was updated.
    showUI('You can now sign in with your new email: ' + email);
  })
  .catch(function(error) {
    // Error occurred during confirmation. The code might have expired or the
    // link has been used before.
  });

Versión web 9

import { getAuth,  checkActionCode, applyActionCode} from "firebase/auth";

const auth = getAuth(firebaseApp);
var email;
checkActionCode(auth, actionCode)
  .then((info) => {
    // Operation is equal to
    // ActionCodeOperation.VERIFY_AND_CHANGE_EMAIL
    const operation = info['operation'];
    // This is the old email.
    const previousEmail = info['data']['previousEmail'];
    // This is the new email the user is changing to.
    email = info['data']['email'];
    // TODO: Display a message to the end user that the email address of the account is
    // going to be changed from `fromEmail` to `email`
    // …
    // On confirmation.
    return applyActionCode(auth, actionCode)
  }).then(() => {
    // Confirm to the end user the email was updated.
    showUI('You can now sign in with your new email: ' + email);
  })
  .catch((error) => {
    // Error occurred during confirmation. The code might have expired or the
    // link has been used before.
  });

iOS

Auth.auth().checkActionCode(actionCode) { info, error in
  if error != nil {
    // Error occurred during confirmation. The code might have expired or the
    // link has been used before.
    return
  }
  // This is the new email the user is changing to.
  let email = info?.email
  // This is the old email.
  let oldEmail = info?.previousEmail
  // operation is equal to
  // firebase.auth.ActionCodeInfo.Operation.VERIFY_AND_CHANGE_EMAIL
  let operation = info?.operation
  // TODO: Display a message to the end user that the email address of the account is
  // going to be changed from `fromEmail` to `email`
  // …
  // On confirmation.
  return Auth.auth().applyActionCode(actionCode)
}

Android

FirebaseAuth.getInstance().checkActionCode(actionCode).addOnCompleteListener(
  new OnCompleteListener<ActionCodeResult>() {
    @Override
    public void onComplete(@NonNull Task<ActionCodeResult> task) {
      if (!task.isSuccessful()) {
        // Error occurred during confirmation. The code might have expired or the
        // link has been used before.
        return;
      }
      ActionCodeResult result = task.getResult();

      // This maps to VERIFY_AND_CHANGE_EMAIL.
      int operation = result.getOperation();

      if (operation == ActionCodeResult.VERIFY_AND_CHANGE_EMAIL) {
        ActionCodeEmailInfo actionCodeInfo =
            (ActionCodeEmailInfo) result.getInfo();

        String fromEmail = actionCodeInfo.getFromEmail();
        String email = actionCodeInfo.getEmail();
        // TODO: Display a message to the user that the email address
        // of the account is changing from `fromEmail` to `email` once
        // they confirm.
      }
    }
  });

Para obtener más información, consulta la documentación de Firebase sobre cómo crear controladores de acciones de correo personalizadas.

Volver a autenticar a un usuario

Aunque un usuario ya haya iniciado sesión, puede que quieras volver a autenticarlo antes de realizar operaciones sensibles, como las siguientes:

• Cambiar una contraseña.
• Añadir o quitar un nuevo segundo factor.
• Actualizar información personal (como una dirección).
• Ejecutar transacciones financieras.
• Eliminar la cuenta de un usuario.

Para volver a autenticar a un usuario con un correo y una contraseña, sigue estos pasos:

Web

var resolver;
var credential = firebase.auth.EmailAuthProvider.credential(
    firebase.auth().currentUser.email, password);
firebase.auth().currentUser.reauthenticateWithCredential(credential)
  .then(function(userCredential) {
    // User successfully re-authenticated and does not require a second factor challenge.
    // ...
  })
  .catch(function(error) {
    if (error.code == 'auth/multi-factor-auth-required') {
      // Handle multi-factor authentication.
    } else {
      // Handle other errors.
    }
  });

iOS

let credential = EmailAuthProvider.credential(withEmail: email, password: password)
Auth.auth().currentUser.reauthenticate(with: credential, completion: { (result, error) in
  let authError = error as NSError?
  if (authError == nil || authError!.code != AuthErrorCode.secondFactorRequired.rawValue) {
    // User is not enrolled with a second factor or is successfully signed in.
  } else {
    // Handle multi-factor authentication.
  }
})

Android

FirebaseUser user = FirebaseAuth.getInstance().getCurrentUser();
AuthCredential credential = EmailAuthProvider.getCredential(user.getEmail(), password);
user.reauthenticate(credential)
   .addOnCompleteListener(
      new OnCompleteListener<AuthResult>() {
       @Override
       public void onComplete(@NonNull Task<AuthResult> task) {
         if (task.isSuccessful()) {
          // User successfully re-authenticated and does not
          // require a second factor challenge.
          // ...
          return;
         }
         if (task.getException() instanceof FirebaseAuthMultiFactorException) {
           // Handle multi-factor authentication.
         } else {
          // Handle other errors.
         }
       }
      });

Para volver a autenticarte mediante un proveedor de OAuth, como Microsoft, sigue estos pasos:

Web

var resolver;
var user = firebase.auth().currentUser;
// Ask the user to re-authenticate with Microsoft.
var provider = new firebase.auth.OAuthProvider('microsoft.com');
// Microsoft provider allows the ability to provide a login_hint.
provider.setCustomParameters({
  login_hint: user.email
});
user.reauthenticateWithPopup(provider)
  .then(function(userCredential) {
    // User successfully re-authenticated and does not require a second factor challenge.
    // ...
  })
  .catch(function(error) {
    if (error.code == 'auth/multi-factor-auth-required') {
      // Handle multi-factor authentication.
    } else {
      // Unsupported second factor.
    } else {
      // Handle other errors.
    }
  });

iOS

var provider = OAuthProvider(providerID: "microsoft.com")
  // Replace nil with the custom class that conforms to AuthUIDelegate
  // you created in last step to use a customized web view.
  provider.getCredentialWith(nil) { credential, error in
    Auth.auth().currentUser.reauthenticate(with: credential, completion: { (result, error) in
      let authError = error as NSError?
      if (authError == nil || authError!.code != AuthErrorCode.secondFactorRequired.rawValue) {
        // User is not enrolled with a second factor or is successfully signed in.
        // ...
      } else {
        // Handle multi-factor authentication.
      }
    }
  })

Android

FirebaseUser user = FirebaseAuth.getInstance().getCurrentUser();
OAuthProvider.Builder provider = OAuthProvider.newBuilder("microsoft.com");
provider.addCustomParameter("login_hint", user.getEmail());
user.startActivityForReauthenticateWithProvider(/* activity= */ this, provider.build())
   .addOnCompleteListener(
      new OnCompleteListener<AuthResult>() {
       @Override
       public void onComplete(@NonNull Task<AuthResult> task) {
         if (task.isSuccessful()) {
          // User successfully re-authenticated and does not
          // require a second factor challenge.
          // ...
          return;
         }
         if (task.getException() instanceof FirebaseAuthMultiFactorException) {
           // Handle multi-factor authentication.
         } else {
          // Handle other errors such as wrong password.
         }
       }
      });

Revocar un segundo factor añadido recientemente

Cuando un usuario registra un segundo factor, Identity Platform le envía una notificación a su correo. Para protegerte frente a actividades no autorizadas, el correo incluye una opción para deshacer la adición de un segundo factor.

Identity Platform proporciona una plantilla de correo y un controlador predeterminados, pero también puedes crear los tuyos. En el siguiente ejemplo se muestra cómo crear un controlador personalizado:

Versión web 8

var obfuscatedPhoneNumber;
firebase.auth().checkActionCode(actionCode)
  .then(function(info) {
    // operation is equal to
    // firebase.auth.ActionCodeInfo.Operation.REVERT_SECOND_FACTOR_ADDITION
    var operation = info['operation'];
    // info.data.multiFactorInfo contains the data corresponding to the
    // enrolled second factor that the user is revoking.
    var multiFactorInfo = info['data']['multiFactorInfo'];
    obfuscatedPhoneNumber = multiFactorInfo['phoneNumber'];
    var displayName = multiFactorInfo['displayName'];
    // TODO: Display a message to the end user about the second factor that
    // was enrolled before the user can confirm the action to revert it.
    // ...
    // On confirmation.
    return firebase.auth().applyActionCode(actionCode)
  }).then(function() {
    // Confirm to the end user the phone number was removed from the account.
    showUI('The phone number ' + obfuscatedPhoneNumber +
         ' has been removed as a second factor from your account.' +
         ' You may also want to reset your password if you suspect' +
         ' your account was compromised.');
  })
  .catch(function(error) {
    // Error occurred during confirmation. The code might have expired or the
    // link has been used before.
  });

Versión web 9

const {
  getAuth,
  checkActionCode,
  applyActionCode
} = require("firebase/auth");

const auth = getAuth(firebaseApp);
var obfuscatedPhoneNumber;
checkActionCode(auth, actionCode)
  .then((info) => {
    // Operation is equal to
    // ActionCodeOperation.REVERT_SECOND_FACTOR_ADDITION
    const operation = info['operation'];
    // info.data.multiFactorInfo contains the data corresponding to the
    // enrolled second factor that the user is revoking.
    var multiFactorInfo = info['data']['multiFactorInfo'];
    obfuscatedPhoneNumber = multiFactorInfo['phoneNumber'];
    const displayName = multiFactorInfo['displayName'];
    // TODO: Display a message to the end user about the second factor that
    // was enrolled before the user can confirm the action to revert it.
    // ...
    // On confirmation.
    return applyActionCode(auth, actionCode)
  }).then(() => {
    // Confirm to the end user the phone number was removed from the account.
    showUI('The phone number ' + obfuscatedPhoneNumber +
         ' has been removed as a second factor from your account.' +
         ' You may also want to reset your password if you suspect' +
         ' your account was compromised.');
  })
  .catch((error) => {
    // Error occurred during confirmation. The code might have expired or the
    // link has been used before.
  });

iOS

Auth.auth().checkActionCode(actionCode) { info, error in
  if error != nil {
    // Error occurred during confirmation. The code might have expired or the
    // link has been used before.
    return
  }
  // This is the new email the user is changing to.
  let email = info?.email
  // This is the old email.
  let oldEmail = info?.previousEmail
  // operation is equal to
  // firebase.auth.ActionCodeInfo.Operation.REVERT_SECOND_FACTOR_ADDITION
  let operation = info?.operation
  // info.multiFactorInfo contains the data corresponding to the enrolled second
  // factor that the user is revoking.
  let multiFactorInfo = info?.multiFactorInfo
  let obfuscatedPhoneNumber = (multiFactorInfo as! PhoneMultiFactorInfo).phone
  // TODO: Display a message to the end user that the email address of the account is
  // going to be changed from `fromEmail` to `email`
  // …
  // On confirmation.
  return Auth.auth().applyActionCode(actionCode)
}

Android

FirebaseAuth.getInstance()
  .checkActionCode(actionCode)
  .continueWithTask(
      new Continuation<ActionCodeResult, Task<Void>>() {
        @Override
        public Task<Void> then(Task<ActionCodeResult> task) throws Exception {
          if (!task.isSuccessful()) {
            // Error occurred during confirmation. The code might have expired
            // or the link has been used before.
            return Tasks.forException(task.getException());
          }
          ActionCodeResult result = task.getResult();
          // The operation is equal to ActionCodeResult.REVERT_SECOND_FACTOR_ADDITION.
          int operation = result.getOperation();
          // The ActionCodeMultiFactorInfo contains the data corresponding to
          // the enrolled second factor that the user is revoking.
          ActionCodeMultiFactorInfo actionCodeInfo =
              (ActionCodeMultiFactorInfo) result.getInfo();
          PhoneMultiFactorInfo multiFactorInfo =
              (PhoneMultiFactorInfo) actionCodeInfo.getMultiFactorInfo();
          String obfuscatedPhoneNumber = multiFactorInfo.getPhoneNumber();
          String displayName = multiFactorInfo.getDisplayName();
          // We can now display a message to the end user about the second
          // factor that was enrolled before they confirm the action to revert
          // it.
          // ...
          // On user confirmation:
          return FirebaseAuth.getInstance().applyActionCode(actionCode);
        }
      })
  .addOnCompleteListener(
      new OnCompleteListener<Void>() {
        @Override
        public void onComplete(Task<Void> task) {
          if (task.isSuccessful()) {
            // Display a message to the user that the second factor
            // has been reverted.
          }
        }
      });

Para obtener más información, consulta la documentación de Firebase sobre cómo crear controladores de acciones de correo personalizadas.

Recuperar un segundo factor

Identity Platform no proporciona un mecanismo integrado para recuperar segundos factores. Si un usuario pierde el acceso a su segundo factor, no podrá acceder a su cuenta. Para evitar que esto suceda, ten en cuenta lo siguiente:

• Avisar a los usuarios de que perderán el acceso a su cuenta si no tienen el segundo factor.
• Recomendamos encarecidamente a los usuarios que registren un factor secundario de respaldo.
• Usar el SDK de administrador para crear un flujo de recuperación que inhabilite la autenticación multifactor si el usuario puede verificar su identidad de forma suficiente (por ejemplo, subiendo una clave de recuperación o respondiendo a preguntas personales).
• Permitir que tu equipo de Asistencia pueda gestionar las cuentas de usuario (incluida la eliminación de segundos factores) y ofrecer a los usuarios una opción para ponerse en contacto con ellos si no pueden acceder a su cuenta.

El restablecimiento de la contraseña no permitirá que un usuario omita la autenticación multifactor. Si cambias la contraseña de un usuario con sendPasswordResetEmail(), este deberá superar el paso de verificación multifactor al iniciar sesión con su nueva contraseña.

Darse de baja de un segundo factor

Para anular el registro de un segundo factor, obténlo de la lista de factores registrados del usuario y, a continuación, llama a unenroll(). Como se trata de una operación sensible, primero tendrás que volver a autenticar al usuario si no ha iniciado sesión recientemente.

Versión web 8

var options = user.multiFactor.enrolledFactors;
// Ask user to select from the enrolled options.
return user.multiFactor.unenroll(options[selectedIndex])
  .then(function() {
    // User successfully unenrolled selected factor.
  });

Versión web 9

const multiFactorUser = multiFactor(auth.currentUser);
const options = multiFactorUser.enrolledFactors
// Ask user to select from the enrolled options.
return multiFactorUser.unenroll(options[selectedIndex])
  .then(() =>
    // User successfully unenrolled selected factor.
  });

iOS

// Ask user to select from the enrolled options.
user?.multiFactor.unenroll(with: (user?.multiFactor.enrolledFactors[selectedIndex])!,
  completion: { (error) in
    // ...
})

Android

List<MultiFactorInfo> options = user.getMultiFactor().getEnrolledFactors();
// Ask user to select from the enrolled options.
user.getMultiFactor()
   .unenroll(options.get(selectedIndex))
   .addOnCompleteListener(
      new OnCompleteListener<Void>() {
       @Override
       public void onComplete(@NonNull Task<Void> task) {
         if (task.isSuccessful()) {
          // Successfully un-enrolled.
         }
       }
      });

En algunos casos, es posible que se cierre la sesión del usuario después de quitar un segundo factor. Usa onAuthStateChanged() para detectar este caso y pide al usuario que vuelva a iniciar sesión.

Siguientes pasos

• Añade la autenticación multifactor a tu aplicación web, iOS o Android.

• Gestionar usuarios que utilicen la autenticación multifactor de forma programática.