[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-04-02 UTC."],[[["The page provides reference documentation for the `Conversation.Types.Medium` enum within the Contact Center AI Insights v1 API."],["This enum defines the possible media types for a conversation, including `Chat` for chat-based conversations and `PhoneCall` for phone conversations."],["There is also an `Unspecified` value, which defaults to `PHONE_CALL` if a medium is not specifically provided."],["The document details all versions available, from the latest v2.19.0, down to the initial v1.0.0."]]],[]]