Cloud Domains error messages

Note: On September 7, 2023 Squarespace acquired all domain registrations and related customer accounts from Google Domains. For more information about how this change affects Cloud Domains, see Cloud Domains feature deprecations, Google Domains FAQ, and Squarespace purchase of Google Domains FAQ.

This page provides explanations and recommended resolutions for error messages that you might receive when you're doing any of the following:

• Using Cloud Domains in the Google Cloud console

Privacy protection is off or partially off

A next to Off or Limited in the Privacy protection column indicates that your privacy protection is turned off, and your information is fully or partially available to the public.

To learn more about privacy protection, see Privacy protection.

To turn on privacy protection for your domain, see Edit registration settings for a domain.

Status indicators

The following table lists status indicators that you might see next to the domain name during registration and how to resolve the issues.

Sign	Status	Description
	Success	Your registration is active without any errors.
	Warning	There are some issues with the domain—for example, the registrant email was not verified, or the domain is suspended. For information about how to resolve this, see Domain suspension.
	Inactive	The domain is exported.
	Error	Your registration or transfer has failed. For details about how to fix this issue, see Troubleshooting.
	In progress	Your registration or transfer is pending. If this persists, see Troubleshooting.

Errors during domain registration

The following table describes errors that you might encounter during the domain registration process when using the gcloud CLI or the API. You can find these errors in one of the following ways:

• As output when you run the gcloud domains registrations describe command.
• When you hold the pointer over the status of a domain in the Status column in the Google Cloud console. You can also click the status to see the error.

Error message	Description
DOMAIN_NOT_AVAILABLE	The domain is not available for registration. Try registering a different domain.
INVALID_CONTACTS	The provided contact information was not accepted. Ensure that the contact information is valid and try again.
REGISTER_FAILURE_REASON_UNKNOWN	Registration failed for an unknown reason.

What's next

• To find API information, see the Cloud Domains API.
• To find solutions for common issues that you might encounter when using Cloud Domains, see Troubleshooting.