Get support

Get a Google support package

Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Cloud Customer Care.

To try a Dataproc Private Preview feature: You can contact your Google Cloud Sales representative to have your project(s) added to an allowlist for a specific feature.

Get support from the community

Ask a question on Stack Overflow

Ask a question about Dataproc on Stack Overflow. Use the tag google-cloud-dataproc for questions about Dataproc. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.

Discuss Dataproc

Join the cloud-dataproc-discuss Google group to discuss Dataproc and receive Dataproc announcements and updates.

You can also visit the Google Cloud Slack community to discuss Dataproc and other Google Cloud products. If you haven't already joined, use this form to sign up. For Dataproc, join the #dataproc channel.

Check the Cloud Dataproc FAQ

See the Cloud Dataproc FAQ for common Dataproc questions and answers.

File bugs or feature requests

We welcome your feedback, which you can send to [e-mail]. If you are reporting a bug or error, please include the following information in your message:

• What happened? What did you expect to happen?
• How can we reproduce the problem?
• Please provide any additional information.

You can also use the Google Cloud IssueTracker to search Dataproc issues and file a bug or feature request.