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Getting support
Get a Google support package
Google Cloud offers different support packages to meet different needs,
such as 24/7 coverage, phone support, and access to a technical support
manager. For more information, see Cloud Customer Care.
File bugs or feature requests
You can suggest product features, provide product and documentation feedback,
and report issues on our public issue tracker. Before filing an
issue, review the open issues to see if someone has already
reported that issue or request. If a similar open issue already exists,
subscribe to the thread to keep updated.
Google engineers review the issues filed using this issue tracker.
Provide feedback for documentation
If you run into issues while using the documentation, have general feedback, or
want to suggest new content, use the documentation feedback mechanism. To
provide feedback, click either of the Send feedback buttons in any
Access Transparency documentation page. In the modal that opens, provide
the following information:
The URL of the document you are reporting.
The inaccuracy or missing information in the document.
Any other comments or suggestions.
The Access Transparency team reviews your feedback.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eGoogle Cloud offers various support packages that include 24/7 coverage, phone support, and access to a technical support manager.\u003c/p\u003e\n"],["\u003cp\u003eYou can report bugs, suggest features, or provide feedback on products and documentation through the public issue tracker.\u003c/p\u003e\n"],["\u003cp\u003eDocumentation feedback can be provided by using the "Send feedback" buttons located within the Access Transparency documentation pages.\u003c/p\u003e\n"],["\u003cp\u003eStay informed about Google Cloud updates by reading the Google Cloud blog, following their Twitter accounts, and watching technical tutorials on their YouTube channel.\u003c/p\u003e\n"]]],[],null,[]]
