Tetap teratur dengan koleksi
Simpan dan kategorikan konten berdasarkan preferensi Anda.
Mendapatkan paket dukungan Google Cloud
Google Cloud menawarkan paket dukungan yang berbeda untuk memenuhi berbagai kebutuhan, seperti cakupan 24/7, dukungan telepon, dan akses ke pengelola akun teknis. Untuk
mengetahui informasi selengkapnya, lihat Cloud Customer Care.
Google Cloud Paket dukungan hanya memberikan dukungan untuk pertanyaan terkait reCAPTCHA.Dukungan Google Cloud akan mengalihkan pertanyaan terkait reCAPTCHA versi gratis ke opsi dukungan komunitas, seperti Google Cloud Komunitas Keamanan.
Mengajukan pertanyaan di Google Cloud forum Komunitas Keamanan
Forum ini tidak hanya menerima respons dari komunitas reCAPTCHA, tetapi juga dari engineer Google, yang memantau forum dan menawarkan dukungan tidak resmi.
Melaporkan bug atau mengajukan permintaan fitur
Dari dokumentasi reCAPTCHA, klik Send feedback di dekat
kanan atas halaman. Formulir masukan akan terbuka. Komentar Anda akan
ditinjau oleh tim reCAPTCHA.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-09-04 UTC."],[],[],null,["# Getting support\n\nGet a Google Cloud support package\n----------------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as\n24/7 coverage, phone support, and access to a technical account manager. For\nmore information, see [Cloud Customer Care](/support).\n\nGoogle Cloud support packages provide support only for questions regarding\nreCAPTCHA. Google Cloud support redirects questions related\nto the free version of reCAPTCHA to the community support options, such as\nthe Google Cloud Security Community.\n\nAsk questions in the Google Cloud Security Community forum\n----------------------------------------------------------\n\nYou can ask questions about reCAPTCHA in\nthe [Google Cloud Security Community forum](https://www.googlecloudcommunity.com/gc/reCAPTCHA-Enterprise/bd-p/recaptcha-forum).\n\nThis forum not only receives responses from the reCAPTCHA\ncommunity, but also from Google engineers, who monitor the forum and offer\nunofficial support.\n\nFile bugs or feature requests\n-----------------------------\n\nFrom the reCAPTCHA documentation, click **Send feedback** near the\ntop right of the page. This will open a feedback form. Your comments will be\nreviewed by the reCAPTCHA team."]]
