[[["이해하기 쉬움","easyToUnderstand","thumb-up"],["문제가 해결됨","solvedMyProblem","thumb-up"],["기타","otherUp","thumb-up"]],[["이해하기 어려움","hardToUnderstand","thumb-down"],["잘못된 정보 또는 샘플 코드","incorrectInformationOrSampleCode","thumb-down"],["필요한 정보/샘플이 없음","missingTheInformationSamplesINeed","thumb-down"],["번역 문제","translationIssue","thumb-down"],["기타","otherDown","thumb-down"]],["최종 업데이트: 2025-09-04(UTC)"],[],[],null,["# Troubleshoot Firewall Insights\n\nThis page describes how to troubleshoot common issues with Firewall Insights.\n\nYou do not see insights\n-----------------------\n\nIn general, if you do not see insights, you should review the\n[Enable APIs and features](/network-intelligence-center/docs/firewall-insights/how-to/enable-api-features)\npage and ensure that you didn't miss an essential setup step. The following\nsections describe specific cases in more detail.\n\n### You're not seeing insights about overly permissive rules or `deny` rules\n\nIf you can't see any insights about overly permissive rules or `deny` rules,\nyou might need to do one of the following:\n\n- [Enable the Firewall Insights API](/network-intelligence-center/docs/firewall-insights/how-to/enable-api-features#enabling-api)\n- [Enable Firewall Rules Logging](/vpc/docs/using-firewall-rules-logging#enable)\n- [Enable overly permissive rule insights](/network-intelligence-center/docs/firewall-insights/how-to/enable-api-features#enabling-insights)\n\n### You're not seeing any shadowed firewall rules\n\nIf you're unable to see any shadowed firewall rules, you might need to do one\nof the following:\n\n- [Enable the Firewall Insights API](/network-intelligence-center/docs/firewall-insights/how-to/enable-api-features#enabling-api)\n- [Enable shadowed rule insights](/network-intelligence-center/docs/firewall-insights/how-to/enable-api-features#enabling-insights)\n\nYou must enable the Firewall Insights API because it allows the\nFirewall Insights service to check the settings of your network,\nfirewall, and virtual machine (VM) instances.\n\n### You're not seeing metrics\n\nIn some cases, you might be unable to see Firewall Insights\nmetrics. In this case, you might need to do one of the following:\n\n- [Enable the Firewall Insights API](/network-intelligence-center/docs/firewall-insights/how-to/enable-api-features#enabling-api)\n- [Enable Firewall Rules Logging](/vpc/docs/using-firewall-rules-logging#enable)\n\nMachine learning predictions don't appear\n-----------------------------------------\n\nAfter you have enabled overly permissive insights, the machine learning model\ntraining and deployment take a few days. Therefore, it might take up to a week\nfor predictions to be available.\n\nFirewall Insights still doesn't work\n------------------------------------\n\nAfter you use all of the preceding solutions and still don't see firewall\nusage metrics or insights in your projects, make sure that you have permission\nto use Firewall Insights.\n\nIf you still have issues, contact\n[Support](/network-intelligence-center/docs/firewall-insights/support/getting-support).\nThey will contact the Firewall Insights team to help resolve your issue."]]