This page explains various error scenarios, and provides guidance for resolving the errors.
Connectivity error scenarios
This section explains connectivity issues your instance can encounter.
Connection error caused by firewall rules
Firewall rules can cause connection errors by blocking the ports used by Memorystore for Redis Cluster. You should allow list all ports for both of your instance's Private Service Connect endpoints. For more information about the endpoints, see Reserved network addresses.
Connection error caused by organization policies.
You can have an organization policy that blocks your PSC connections to your Memorystore for Redis Cluster instance.
If your organization policy uses the .restrictPrivateServiceConnectProducer
policy,
then allow list the 961333125034
folder number, which is a folder specifically for Memorystore for Redis Cluster. For example:
name: organizations/Consumer-org-1/policies/compute.restrictPrivateServiceConnectProducer spec: rules: - values: allowedValues: - under:folders/961333125034
If your organization policy uses the .disablePrivateServiceConnectCreationForConsumers
policy,
you should allow list SERVICE_PRODUCERS
. For example:
name: organizations/Consumer-org-1/policies/compute.disablePrivateServiceConnectCreationForConsumers spec: rules: - values: allowedValues: - SERVICE_PRODUCERS