Mantenha tudo organizado com as coleções
Salve e categorize o conteúdo com base nas suas preferências.
Receber um pacote de suporte do Google
O Google Cloud oferece pacotes de suporte diferentes para atender a diferentes necessidades, como
cobertura 24 horas por dia, suporte por telefone e acesso a um gerente do suporte técnico. Para ver mais informações, consulte Suporte do Google Cloud.
[[["Fácil de entender","easyToUnderstand","thumb-up"],["Meu problema foi resolvido","solvedMyProblem","thumb-up"],["Outro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Informações incorretas ou exemplo de código","incorrectInformationOrSampleCode","thumb-down"],["Não contém as informações/amostras de que eu preciso","missingTheInformationSamplesINeed","thumb-down"],["Problema na tradução","translationIssue","thumb-down"],["Outro","otherDown","thumb-down"]],["Última atualização 2024-06-26 UTC."],[],[],null,["Get a Google support package\n\nGoogle Cloud offers different support packages to meet different needs, such as\n24/7 coverage, phone support, and access to a technical support manager. For\nmore information, see [Cloud Customer Care](/support).\n\nShared responsibility model\n\nRunning a business-critical production application on GKE attached clusters\nrequires multiple parties to carry different responsponsibilities.\nAlthough they\naren't an exhaustive list, the following sections list the roles and\nresponsibilities of different parties.\n\nGoogle's responsibilities\n\n- Provide a list of supported Kubernetes distributions and versions.\n\n- Notify users of available upgrades for Google Cloud components, and produce\n upgrade instructions for the previous version. GKE supports\n sequential upgrades only (1.2 → 1.3 → 1.4 only and not 1.2 → 1.4).\n\n- Provide Google Cloud integrations for Connect and Google Cloud Observability.\n\n- Troubleshooting, providing workarounds, and correcting the root cause of any\n issues related to Google-provided components.\n\nCustomer's responsibilities\n\n- Provide a modern Kubernetes platform that meets Google's specifications. The\n platform includes, but is not limited to: hardware, OS, Kubernetes API server,\n VPC configuration, and other attributes.\n\n- Maintain your workloads, including your application code, build files,\n container images, data, RBAC/IAM allow policy, and containers and\n pods that you are running.\n\n- Operate, maintain, and patch infrastructure, including networks, servers,\n storage, and connectivity to Google Cloud.\n\n- Operate, maintain, and patch any infrastructure needed to run cluster.\n\n- Maintain support contracts with third-parties. For example: networking,\n container orchestration, computing resource, and storage vendors.\n\n- Upgrade Kubernetes to a\n [supported version](/kubernetes-engine/enterprise/docs/setup/attach-kubernetes-clusters#prerequisites) on a\n regular basis.\n\n- Monitor clusters and applications and respond to any incidents.\n\n- Keep your clusters connected to Google services.\n\n- Provide Google with environmental details (for example, network configuration)\n when requested for troubleshooting purposes."]]
