Apoio técnico para clusters do GKE remotos

Se tiver um problema com clusters registados fora Google Cloud que não consegue resolver sozinho, pode ser-lhe pedido que conceda ao Google Cloud apoio técnico acesso só de leitura aos seus clusters para o ajudar a compreender o seu problema e a resolvê-lo mais rapidamente. Esta página explica como partilhar estas informações com o apoio técnico da Google Cloud .

Esta página destina-se a administradores de TI e operadores que respondem a alertas e páginas quando os objetivos de nível de serviço (SLOs) não são cumpridos ou as aplicações falham e depuram para encontrar a causa principal. Para saber mais sobre as funções comuns e as tarefas de exemplo a que fazemos referência no Google Cloud conteúdo, consulte Funções e tarefas comuns de utilizadores do GKE.

Neste fluxo de apoio técnico, é configurada uma Google Cloud conta de serviço dedicada para o seu registo de apoio técnico e é concedido acesso só de leitura ao seu cluster. Em seguida, a equipa de apoio técnico pode executar comandos de leitura apenas através desta conta de serviço para listar pods, o êxito/falha da obtenção de imagens de contentores, inspecionar o estado dos nós, etc., para ajudar a resolver o seu problema. A equipa de apoio técnico não pode fazer alterações ao seu cluster.

Antes de começar

• Certifique-se de que tem as seguintes ferramentas de linha de comandos instaladas:
  • CLI gcloud com uma versão mais antiga do 486.0.0 para ativar o acesso. Se precisar de instalar a CLI do Google Cloud, consulte o guia de instalação.
  • kubectl para executar comandos em clusters do Kubernetes. Se precisar de instalar o kubectl, consulte o guia de instalação.
• Certifique-se de que inicializou a CLI gcloud para utilização com o seu projeto.
• Certifique-se de que os clusters que precisa de resolver problemas estão registados na sua frota de projetos. Pode verificar se um cluster está registado executando gcloud container fleet memberships list (ou gcloud container fleet memberships describe MEMBERSHIP_NAME, em que MEMBERSHIP_NAME é o nome exclusivo do cluster).
• Certifique-se de que tem a autorização gkehub.rbacrolebindings.create no seu projeto. Esta autorização está incluída nas funções gkehub.editor e gkehub.admin. Precisa desta informação para ativar o acesso ao apoio técnico.
• Certifique-se de que ativou o connectgateway.googleapis.com para o seu projeto. Para o fazer, se não for proprietário do projeto, tem de lhe ser concedida a autorização serviceusage.services.enable.

Faça a gestão do acesso ao apoio técnico para o cluster

Para ativar o acesso ao apoio técnico para o cluster, execute um comando gcloud que propaga um conjunto de políticas de controlo de acesso baseado em funções (CABF) do Kubernetes só de leitura para o cluster de destino. A equipa de apoio técnico não vai poder ver os seus clusters até executar este comando com êxito. Para ver as políticas de RBAC que o comando aplica, consulte o artigo Reveja as políticas de RBAC antecipadamente.

Para ativar o acesso do apoio técnico para o cluster, execute os seguintes comandos:

# enable Connect Gateway API
gcloud services enable connectgateway.googleapis.com --project=PROJECT_ID

# generate RBAC to enable access
gcloud container fleet memberships support-access enable MEMBERSHIP_NAME \
    --project=PROJECT_ID

# verify the access is enabled
gcloud container fleet memberships support-access describe MEMBERSHIP_NAME \
    --project=PROJECT_ID

Substitua o seguinte:

• MEMBERSHIP_NAME: o nome usado para representar exclusivamente o cluster na respetiva frota. Pode saber como verificar o nome da subscrição do cluster em Obtenha o estado da subscrição da frota.
• PROJECT_ID: o ID do projeto onde o cluster está registado.

Após o encerramento do registo de apoio técnico, a Google remove a autorização da equipa de apoio técnico para aceder ao seu cluster. Também pode executar o seguinte comando para remover manualmente a autorização da Google para aceder ao seu cluster:

gcloud container fleet memberships support-access disable MEMBERSHIP_NAME \
    --project=PROJECT_ID

Reveja as políticas de RBAC antecipadamente

Também pode enviar as políticas RBAC propostas para um ficheiro para pré-visualizar, personalizar a lista de recursos nas regras da política e aplicá-las diretamente ao cluster com os seguintes comandos:

# enable Connect Gateway API
gcloud services enable connectgateway.googleapis.com --project=PROJECT_ID

# display RBAC policies but don't apply them
gcloud container fleet memberships support-access get-yaml MEMBERSHIP_NAME \
    --project=PROJECT_ID \
    --rbac-output-file=RBAC_OUTPUT_FILE

# directly apply the modified policies to the cluster
kubectl apply -f RBAC_OUTPUT_FILE

Políticas de RBAC que o comando aplica

O ID e o número do projeto são apresentados no resultado em vez de {PROJECT-NUMBER}.

Google Distributed Cloud para VMware

      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRole
      metadata:
        creationTimestamp: null
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      rules:
      - apiGroups:
        - ""
        resourceNames:
        - service-{PROJECT-NUMBER}@gcp-sa-anthossupport.iam.gserviceaccount.com
        resources:
        - users
        verbs:
        - impersonate
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRoleBinding
      metadata:
        creationTimestamp: null
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      roleRef:
        apiGroup: ""
        kind: ClusterRole
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      subjects:
      - kind: ServiceAccount
        name: connect-agent-sa
        namespace: gke-connect
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRole
      metadata:
        creationTimestamp: null
        name: fleet-rrb-actuation-gke-fleet-support-access
      rules:
      - apiGroups:
        - acme.cert-manager.io
        resources: [challenges, orders]
        verbs: [get, list, watch]
      - apiGroups:
        - addons.gke.io
        resources:[metricsserver, monitoring, stackdrivers]
        verbs: [get, list, watch]
      - apiGroups:
        - admissionregistration.k8s.io
        resources: [mutatingwebhookconfigurations, validatingwebhookconfigurations]
        verbs: [get, list, watch]
      - apiGroups:
        - anthos.gke.io
        resources: [entitlements, healthcheckjobs, healthchecks]
        verbs: [get, list, watch]
      - apiGroups:
        - apiextensions.k8s.io
        resources: [customresourcedefinitions]
        verbs: [get, list, watch]
      - apiGroups:
        - apiregistration.k8s.io
        resources: [apiservices]
        verbs: [get, list, watch]
      - apiGroups:
        - apiserver.k8s.io
        resources: [flowschemas, prioritylevelconfigurations]
        verbs: [get, list, watch]
      - apiGroups:
        - apps
        resources: [controllerrevisions, daemonsets, deployments, replicasets, statefulset]
        verbs: [get, list, watch]
      - apiGroups:
        - apps.k8s.io
        resources: [applications]
        verbs: [get, list, watch]
      - apiGroups:
        - authentication.gke.io
        resources: [clientconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - batch
        resources: [cronjobs, jobs]
        verbs: [get, list, watch]
      - apiGroups:
        - bootstrap.cluster.x-k8s.io
        resources: [kubeadmconfigs, kubeadmconfigtemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - bundle.gke.io
        resources: [bundlebuilders, bundles, clusterbundles, componentbuilders, componentlists, components, componentsets, gkeonprembundles, packagedeploymentclasses, packagedeployments, patchtemplatebuilders, patchtemplates, requirements]
        verbs: [get, list, watch]
      - apiGroups:
        - bundleext.gke.io
        resources: [nodeconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - certificates.k8s.io
        resources: [certificatesigningrequests]
        verbs: [get, list, watch]
      - apiGroups:
        - cert-manager.io
        resources: [certificaterequests, certificates, clusterissuers, issuers]
        verbs: [get, list, watch]
      - apiGroups:
        - cilium.io
        resources: [ciliumnodes, ciliumendpoints, ciliumidentities, ciliumegressnatpolicies, ciliumexternalworkloads]
        verbs: [get, list, watch]
      - apiGroups:
        - configmanagement.gke.io
        resources: [configmanagements]
        verbs: [get, list, watch]
      - apiGroups:
        - config.gatekeeper.sh
        resources: [configs]
        verbs: [get, list, watch]
      - apiGroups:
        - coordination.k8s.io
        resources: [leases]
        verbs: [get, list, watch]
      - apiGroups:
        - cluster.k8s.io
        resources: [clusters, controlplanes, machineclasses, machinedeployments, machines, machinesets]
        verbs: [get, list, watch]
      - apiGroups:
        - cluster.x-k8s.io
        resources: [clusters, controlplanes, machineclasses, machinedeployments, machinehealthchecks, machines, machinesets]
        verbs: [get, list, watch]
      - apiGroups:
        - clusterctl.cluster.x-k8s.io
        resources: [metadata, providers]
        verbs: [get, list, watch]
      - apiGroups:
        - crd.projectcalico.org
        resources: [bgpconfigurations, bgppeers, blockaffinities, clusterinformations, felixconfigurations, globalnetworkpolicies, globalnetworksets, hostendpoints, ipamblocks, ipamconfigs, ipamhandles, ippools, networkpolicies, networksets, vpntunnels]
        verbs: [get, list, watch]
      - apiGroups:
        - discovery.k8s.io
        resources: [endpointslices]
        verbs: [get, list, watch]
      - apiGroups:
        - expansion.gatekeeper.sh
        resources: [expansiontemplate]
        verbs: [get, list, watch]
      - apiGroups:
        - extensions.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - gateway.networking.k8s.io
        resources: [gatewayclasses, gateways, grpcroutes, httproutes, referencegrants, tcproutes, tlsroutes, udproutes]
        verbs: [get, list, watch]
      - apiGroups:
        - hub.gke.io
        resources: [memberships]
        verbs: [get, list, watch]
      - apiGroups:
        - install.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - k8s.cni.cncf.io
        resources: [network-attachment-definitions]
        verbs: [get, list, watch]
      - apiGroups:
        - mutations.gatekeeper.sh
        resources: [assign, assignimage, assignmetadata, modifyset, mutatorpodstatuses]
        verbs: [get, list, watch]
      - apiGroups:
        - networking.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - networking.k8s.io
        resources: [ingressclasses, ingresses, multiclusterconnectivityconfigs, networkgatewaygroups, networkgatewaynodes, networkinterfaces, networkloggings, networks, trafficsteerings]
        verbs: [get, list, watch]
      - apiGroups:
        - node.k8s.io
        resources: [runtimeclasses]
        verbs: [get, list, watch]
      - apiGroups:
        - policy
        resources: [poddisruptionbudgets, podsecuritypolicies]
        verbs: [get, list, watch]
      - apiGroups:
        - rbac.authorization.k8s.io
        resources: [clusterroles, clusterrolebindings, roles, rolebindings]
        verbs: [get, list, watch]
      - apiGroups:
        - security.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - storage.k8s.io
        resources: [csidrivers, csinodes, csistoragecapacities, storageclasses, volumeattachments]
        verbs: [get, list, watch]
      - apiGroups:
        - sriovnetwork.k8s.cni.cncf.io
        resources: [sriovnetworknodepolicies, sriovnetworknodestates, sriovoperatorconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - status.gatekeeper.sh
        resources: [constraintpodstatuses, constrainttemplatepodstatuses, expansiontemplatepodstatuses]
        verbs: [get, list, watch]
      - apiGroups:
        - telemetry.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - templates.gatekeeper.sh
        resources: [constrainttemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - vm.cluster.gke.io
        resources: [gpuallocation, guestenvironmentdata, virtualmachineaccessrequest, virtualmachinedisk, virtualmachinepasswordresetrequest, virtualmachinetype, vmhighavailabilitypolicy, vmruntimes]
        verbs: [get, list, watch]
      - apiGroups:
        - '*'
        resources: [componentstatuses, configmaps, endpoints, events, horizontalpodautoscalers, limitranges, namespaces, nodes, persistentvolumeclaims, persistentvolumes, pods, pods/log, podtemplates, replicationcontrollers, resourcequotas, serviceaccounts, services]
        verbs: [get, list, watch]
      - apiGroups:
        - onprem.cluster.gke.io
        resources: [onpremadminclusters, onpremnodepools, onpremuserclusters, validations, onpremplatforms, onprembundles, clusterstates]
        verbs: [get, list, watch]
      - apiGroups:
        - vsphereproviderconfig.k8s.io
        resources: [vsphereclusterproviderconfigs, vspheremachineproviderconfigs]
        verbs: [get, list, watch]
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRoleBinding
      metadata:
        creationTimestamp: null
        name: fleet-rrb-actuation-gke-fleet-support-access
      roleRef:
        apiGroup: ""
        kind: ClusterRole
        name: fleet-rrb-actuation-gke-fleet-support-access
      subjects:
      - kind: User
        name: service-{PROJECT-NUMBER}@gcp-sa-anthossupport.iam.gserviceaccount.com
      

Google Distributed Cloud for Bare Metal

      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRole
      metadata:
        creationTimestamp: null
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      rules:
      - apiGroups:
        - ""
        resourceNames:
        - service-{PROJECT-NUMBER}@gcp-sa-anthossupport.iam.gserviceaccount.com
        resources:
        - users
        verbs:
        - impersonate
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRoleBinding
      metadata:
        creationTimestamp: null
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      roleRef:
        apiGroup: ""
        kind: ClusterRole
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      subjects:
      - kind: ServiceAccount
        name: connect-agent-sa
        namespace: gke-connect
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRole
      metadata:
        creationTimestamp: null
        name: fleet-rrb-actuation-gke-fleet-support-access
      rules:
      - apiGroups:
        - acme.cert-manager.io
        resources: [challenges, orders]
        verbs: [get, list, watch]
      - apiGroups:
        - addons.gke.io
        resources:[metricsserver, monitoring, stackdrivers]
        verbs: [get, list, watch]
      - apiGroups:
        - admissionregistration.k8s.io
        resources: [mutatingwebhookconfigurations, validatingwebhookconfigurations]
        verbs: [get, list, watch]
      - apiGroups:
        - anthos.gke.io
        resources: [entitlements, healthcheckjobs, healthchecks]
        verbs: [get, list, watch]
      - apiGroups:
        - apiextensions.k8s.io
        resources: [customresourcedefinitions]
        verbs: [get, list, watch]
      - apiGroups:
        - apiregistration.k8s.io
        resources: [apiservices]
        verbs: [get, list, watch]
      - apiGroups:
        - apiserver.k8s.io
        resources: [flowschemas, prioritylevelconfigurations]
        verbs: [get, list, watch]
      - apiGroups:
        - apps
        resources: [controllerrevisions, daemonsets, deployments, replicasets, statefulset]
        verbs: [get, list, watch]
      - apiGroups:
        - apps.k8s.io
        resources: [applications]
        verbs: [get, list, watch]
      - apiGroups:
        - authentication.gke.io
        resources: [clientconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - batch
        resources: [cronjobs, jobs]
        verbs: [get, list, watch]
      - apiGroups:
        - bootstrap.cluster.x-k8s.io
        resources: [kubeadmconfigs, kubeadmconfigtemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - bundle.gke.io
        resources: [bundlebuilders, bundles, clusterbundles, componentbuilders, componentlists, components, componentsets, gkeonprembundles, packagedeploymentclasses, packagedeployments, patchtemplatebuilders, patchtemplates, requirements]
        verbs: [get, list, watch]
      - apiGroups:
        - bundleext.gke.io
        resources: [nodeconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - certificates.k8s.io
        resources: [certificatesigningrequests]
        verbs: [get, list, watch]
      - apiGroups:
        - cert-manager.io
        resources: [certificaterequests, certificates, clusterissuers, issuers]
        verbs: [get, list, watch]
      - apiGroups:
        - cilium.io
        resources: [ciliumnodes, ciliumendpoints, ciliumidentities, ciliumegressnatpolicies, ciliumexternalworkloads]
        verbs: [get, list, watch]
      - apiGroups:
        - configmanagement.gke.io
        resources: [configmanagements]
        verbs: [get, list, watch]
      - apiGroups:
        - config.gatekeeper.sh
        resources: [configs]
        verbs: [get, list, watch]
      - apiGroups:
        - coordination.k8s.io
        resources: [leases]
        verbs: [get, list, watch]
      - apiGroups:
        - cluster.k8s.io
        resources: [clusters, controlplanes, machineclasses, machinedeployments, machines, machinesets]
        verbs: [get, list, watch]
      - apiGroups:
        - cluster.x-k8s.io
        resources: [clusters, controlplanes, machineclasses, machinedeployments, machinehealthchecks, machines, machinesets]
        verbs: [get, list, watch]
      - apiGroups:
        - clusterctl.cluster.x-k8s.io
        resources: [metadata, providers]
        verbs: [get, list, watch]
      - apiGroups:
        - crd.projectcalico.org
        resources: [bgpconfigurations, bgppeers, blockaffinities, clusterinformations, felixconfigurations, globalnetworkpolicies, globalnetworksets, hostendpoints, ipamblocks, ipamconfigs, ipamhandles, ippools, networkpolicies, networksets, vpntunnels]
        verbs: [get, list, watch]
      - apiGroups:
        - discovery.k8s.io
        resources: [endpointslices]
        verbs: [get, list, watch]
      - apiGroups:
        - expansion.gatekeeper.sh
        resources: [expansiontemplate]
        verbs: [get, list, watch]
      - apiGroups:
        - extensions.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - gateway.networking.k8s.io
        resources: [gatewayclasses, gateways, grpcroutes, httproutes, referencegrants, tcproutes, tlsroutes, udproutes]
        verbs: [get, list, watch]
      - apiGroups:
        - hub.gke.io
        resources: [memberships]
        verbs: [get, list, watch]
      - apiGroups:
        - install.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - k8s.cni.cncf.io
        resources: [network-attachment-definitions]
        verbs: [get, list, watch]
      - apiGroups:
        - mutations.gatekeeper.sh
        resources: [assign, assignimage, assignmetadata, modifyset, mutatorpodstatuses]
        verbs: [get, list, watch]
      - apiGroups:
        - networking.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - networking.k8s.io
        resources: [ingressclasses, ingresses, multiclusterconnectivityconfigs, networkgatewaygroups, networkgatewaynodes, networkinterfaces, networkloggings, networks, trafficsteerings]
        verbs: [get, list, watch]
      - apiGroups:
        - node.k8s.io
        resources: [runtimeclasses]
        verbs: [get, list, watch]
      - apiGroups:
        - policy
        resources: [poddisruptionbudgets, podsecuritypolicies]
        verbs: [get, list, watch]
      - apiGroups:
        - rbac.authorization.k8s.io
        resources: [clusterroles, clusterrolebindings, roles, rolebindings]
        verbs: [get, list, watch]
      - apiGroups:
        - security.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - storage.k8s.io
        resources: [csidrivers, csinodes, csistoragecapacities, storageclasses, volumeattachments]
        verbs: [get, list, watch]
      - apiGroups:
        - sriovnetwork.k8s.cni.cncf.io
        resources: [sriovnetworknodepolicies, sriovnetworknodestates, sriovoperatorconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - status.gatekeeper.sh
        resources: [constraintpodstatuses, constrainttemplatepodstatuses, expansiontemplatepodstatuses]
        verbs: [get, list, watch]
      - apiGroups:
        - telemetry.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - templates.gatekeeper.sh
        resources: [constrainttemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - vm.cluster.gke.io
        resources: [gpuallocation, guestenvironmentdata, virtualmachineaccessrequest, virtualmachinedisk, virtualmachinepasswordresetrequest, virtualmachinetype, vmhighavailabilitypolicy, vmruntimes]
        verbs: [get, list, watch]
      - apiGroups:
        - '*'
        resources: [componentstatuses, configmaps, endpoints, events, horizontalpodautoscalers, limitranges, namespaces, nodes, persistentvolumeclaims, persistentvolumes, pods, pods/log, podtemplates, replicationcontrollers, resourcequotas, serviceaccounts, services]
        verbs: [get, list, watch]
      - apiGroups:
        - addon.baremetal.cluster.gke.io
        resources: [addonmanifests, addonoverrides, addons, addonsets, addonsettemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - baremetal.cluster.gke.io
        resources: [addonconfigurations, clustercidrconfigs, clustercredentials, clustermanifestdeployments, clusters, flatipmodes, healthchecks, inventorymachines, kubeletconfigs, machineclasses, machinecredentials, machines, nodepools, nodepoolclaims, nodeproblemdetectors, preflightchecks, secretforwarders]
        verbs: [get, list, watch]
      - apiGroups:
        - infrastructure.baremetal.cluster.gke.io
        resources:
        - baremetalclusters
        - baremetalmachines
        verbs: [get, list, watch]
      - apiGroups:
        - networking.baremetal.cluster.gke.io
        resources:
        - dpv2multinics
        verbs: [get, list, watch]
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRoleBinding
      metadata:
        creationTimestamp: null
        name: fleet-rrb-actuation-gke-fleet-support-access
      roleRef:
        apiGroup: ""
        kind: ClusterRole
        name: fleet-rrb-actuation-gke-fleet-support-access
      subjects:
      - kind: User
        name: service-{PROJECT-NUMBER}@gcp-sa-anthossupport.iam.gserviceaccount.com
      

Clusters associados do GKE

      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRole
      metadata:
        creationTimestamp: null
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      rules:
      - apiGroups:
        - ""
        resourceNames:
        - service-{PROJECT-NUMBER}@gcp-sa-anthossupport.iam.gserviceaccount.com
        resources:
        - users
        verbs:
        - impersonate
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRoleBinding
      metadata:
        creationTimestamp: null
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      roleRef:
        apiGroup: ""
        kind: ClusterRole
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      subjects:
      - kind: ServiceAccount
        name: connect-agent-sa
        namespace: gke-connect
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRole
      metadata:
        creationTimestamp: null
        name: fleet-rrb-actuation-gke-fleet-support-access
      rules:
      - apiGroups:
        - acme.cert-manager.io
        resources: [challenges, orders]
        verbs: [get, list, watch]
      - apiGroups:
        - addons.gke.io
        resources:[metricsserver, monitoring, stackdrivers]
        verbs: [get, list, watch]
      - apiGroups:
        - admissionregistration.k8s.io
        resources: [mutatingwebhookconfigurations, validatingwebhookconfigurations]
        verbs: [get, list, watch]
      - apiGroups:
        - anthos.gke.io
        resources: [entitlements, healthcheckjobs, healthchecks]
        verbs: [get, list, watch]
      - apiGroups:
        - apiextensions.k8s.io
        resources: [customresourcedefinitions]
        verbs: [get, list, watch]
      - apiGroups:
        - apiregistration.k8s.io
        resources: [apiservices]
        verbs: [get, list, watch]
      - apiGroups:
        - apiserver.k8s.io
        resources: [flowschemas, prioritylevelconfigurations]
        verbs: [get, list, watch]
      - apiGroups:
        - apps
        resources: [controllerrevisions, daemonsets, deployments, replicasets, statefulset]
        verbs: [get, list, watch]
      - apiGroups:
        - apps.k8s.io
        resources: [applications]
        verbs: [get, list, watch]
      - apiGroups:
        - authentication.gke.io
        resources: [clientconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - batch
        resources: [cronjobs, jobs]
        verbs: [get, list, watch]
      - apiGroups:
        - bootstrap.cluster.x-k8s.io
        resources: [kubeadmconfigs, kubeadmconfigtemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - bundle.gke.io
        resources: [bundlebuilders, bundles, clusterbundles, componentbuilders, componentlists, components, componentsets, gkeonprembundles, packagedeploymentclasses, packagedeployments, patchtemplatebuilders, patchtemplates, requirements]
        verbs: [get, list, watch]
      - apiGroups:
        - bundleext.gke.io
        resources: [nodeconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - certificates.k8s.io
        resources: [certificatesigningrequests]
        verbs: [get, list, watch]
      - apiGroups:
        - cert-manager.io
        resources: [certificaterequests, certificates, clusterissuers, issuers]
        verbs: [get, list, watch]
      - apiGroups:
        - cilium.io
        resources: [ciliumnodes, ciliumendpoints, ciliumidentities, ciliumegressnatpolicies, ciliumexternalworkloads]
        verbs: [get, list, watch]
      - apiGroups:
        - configmanagement.gke.io
        resources: [configmanagements]
        verbs: [get, list, watch]
      - apiGroups:
        - config.gatekeeper.sh
        resources: [configs]
        verbs: [get, list, watch]
      - apiGroups:
        - coordination.k8s.io
        resources: [leases]
        verbs: [get, list, watch]
      - apiGroups:
        - cluster.k8s.io
        resources: [clusters, controlplanes, machineclasses, machinedeployments, machines, machinesets]
        verbs: [get, list, watch]
      - apiGroups:
        - cluster.x-k8s.io
        resources: [clusters, controlplanes, machineclasses, machinedeployments, machinehealthchecks, machines, machinesets]
        verbs: [get, list, watch]
      - apiGroups:
        - clusterctl.cluster.x-k8s.io
        resources: [metadata, providers]
        verbs: [get, list, watch]
      - apiGroups:
        - crd.projectcalico.org
        resources: [bgpconfigurations, bgppeers, blockaffinities, clusterinformations, felixconfigurations, globalnetworkpolicies, globalnetworksets, hostendpoints, ipamblocks, ipamconfigs, ipamhandles, ippools, networkpolicies, networksets, vpntunnels]
        verbs: [get, list, watch]
      - apiGroups:
        - discovery.k8s.io
        resources: [endpointslices]
        verbs: [get, list, watch]
      - apiGroups:
        - expansion.gatekeeper.sh
        resources: [expansiontemplate]
        verbs: [get, list, watch]
      - apiGroups:
        - extensions.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - gateway.networking.k8s.io
        resources: [gatewayclasses, gateways, grpcroutes, httproutes, referencegrants, tcproutes, tlsroutes, udproutes]
        verbs: [get, list, watch]
      - apiGroups:
        - hub.gke.io
        resources: [memberships]
        verbs: [get, list, watch]
      - apiGroups:
        - install.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - k8s.cni.cncf.io
        resources: [network-attachment-definitions]
        verbs: [get, list, watch]
      - apiGroups:
        - mutations.gatekeeper.sh
        resources: [assign, assignimage, assignmetadata, modifyset, mutatorpodstatuses]
        verbs: [get, list, watch]
      - apiGroups:
        - networking.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - networking.k8s.io
        resources: [ingressclasses, ingresses, multiclusterconnectivityconfigs, networkgatewaygroups, networkgatewaynodes, networkinterfaces, networkloggings, networks, trafficsteerings]
        verbs: [get, list, watch]
      - apiGroups:
        - node.k8s.io
        resources: [runtimeclasses]
        verbs: [get, list, watch]
      - apiGroups:
        - policy
        resources: [poddisruptionbudgets, podsecuritypolicies]
        verbs: [get, list, watch]
      - apiGroups:
        - rbac.authorization.k8s.io
        resources: [clusterroles, clusterrolebindings, roles, rolebindings]
        verbs: [get, list, watch]
      - apiGroups:
        - security.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - storage.k8s.io
        resources: [csidrivers, csinodes, csistoragecapacities, storageclasses, volumeattachments]
        verbs: [get, list, watch]
      - apiGroups:
        - sriovnetwork.k8s.cni.cncf.io
        resources: [sriovnetworknodepolicies, sriovnetworknodestates, sriovoperatorconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - status.gatekeeper.sh
        resources: [constraintpodstatuses, constrainttemplatepodstatuses, expansiontemplatepodstatuses]
        verbs: [get, list, watch]
      - apiGroups:
        - telemetry.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - templates.gatekeeper.sh
        resources: [constrainttemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - vm.cluster.gke.io
        resources: [gpuallocation, guestenvironmentdata, virtualmachineaccessrequest, virtualmachinedisk, virtualmachinepasswordresetrequest, virtualmachinetype, vmhighavailabilitypolicy, vmruntimes]
        verbs: [get, list, watch]
      - apiGroups:
        - '*'
        resources: [componentstatuses, configmaps, endpoints, events, horizontalpodautoscalers, limitranges, namespaces, nodes, persistentvolumeclaims, persistentvolumes, pods, pods/log, podtemplates, replicationcontrollers, resourcequotas, serviceaccounts, services]
        verbs: [get, list, watch]
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRoleBinding
      metadata:
        creationTimestamp: null
        name: fleet-rrb-actuation-gke-fleet-support-access
      roleRef:
        apiGroup: ""
        kind: ClusterRole
        name: fleet-rrb-actuation-gke-fleet-support-access
      subjects:
      - kind: User
        name: service-{PROJECT-NUMBER}@gcp-sa-anthossupport.iam.gserviceaccount.com
      

Clusters do GKE

      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRole
      metadata:
        creationTimestamp: null
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      rules:
      - apiGroups:
        - ""
        resourceNames:
        - service-{PROJECT-NUMBER}@gcp-sa-anthossupport.iam.gserviceaccount.com
        resources:
        - users
        verbs:
        - impersonate
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRoleBinding
      metadata:
        creationTimestamp: null
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      roleRef:
        apiGroup: ""
        kind: ClusterRole
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      subjects:
      - kind: ServiceAccount
        name: connect-agent-sa
        namespace: gke-connect
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRole
      metadata:
        creationTimestamp: null
        name: fleet-rrb-actuation-gke-fleet-support-access
      rules:
      - apiGroups:
        - acme.cert-manager.io
        resources: [challenges, orders]
        verbs: [get, list, watch]
      - apiGroups:
        - addons.gke.io
        resources:[metricsserver, monitoring, stackdrivers]
        verbs: [get, list, watch]
      - apiGroups:
        - admissionregistration.k8s.io
        resources: [mutatingwebhookconfigurations, validatingwebhookconfigurations]
        verbs: [get, list, watch]
      - apiGroups:
        - anthos.gke.io
        resources: [entitlements, healthcheckjobs, healthchecks]
        verbs: [get, list, watch]
      - apiGroups:
        - apiextensions.k8s.io
        resources: [customresourcedefinitions]
        verbs: [get, list, watch]
      - apiGroups:
        - apiregistration.k8s.io
        resources: [apiservices]
        verbs: [get, list, watch]
      - apiGroups:
        - apiserver.k8s.io
        resources: [flowschemas, prioritylevelconfigurations]
        verbs: [get, list, watch]
      - apiGroups:
        - apps
        resources: [controllerrevisions, daemonsets, deployments, replicasets, statefulset]
        verbs: [get, list, watch]
      - apiGroups:
        - apps.k8s.io
        resources: [applications]
        verbs: [get, list, watch]
      - apiGroups:
        - authentication.gke.io
        resources: [clientconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - batch
        resources: [cronjobs, jobs]
        verbs: [get, list, watch]
      - apiGroups:
        - bootstrap.cluster.x-k8s.io
        resources: [kubeadmconfigs, kubeadmconfigtemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - bundle.gke.io
        resources: [bundlebuilders, bundles, clusterbundles, componentbuilders, componentlists, components, componentsets, gkeonprembundles, packagedeploymentclasses, packagedeployments, patchtemplatebuilders, patchtemplates, requirements]
        verbs: [get, list, watch]
      - apiGroups:
        - bundleext.gke.io
        resources: [nodeconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - certificates.k8s.io
        resources: [certificatesigningrequests]
        verbs: [get, list, watch]
      - apiGroups:
        - cert-manager.io
        resources: [certificaterequests, certificates, clusterissuers, issuers]
        verbs: [get, list, watch]
      - apiGroups:
        - cilium.io
        resources: [ciliumnodes, ciliumendpoints, ciliumidentities, ciliumegressnatpolicies, ciliumexternalworkloads]
        verbs: [get, list, watch]
      - apiGroups:
        - configmanagement.gke.io
        resources: [configmanagements]
        verbs: [get, list, watch]
      - apiGroups:
        - config.gatekeeper.sh
        resources: [configs]
        verbs: [get, list, watch]
      - apiGroups:
        - coordination.k8s.io
        resources: [leases]
        verbs: [get, list, watch]
      - apiGroups:
        - cluster.k8s.io
        resources: [clusters, controlplanes, machineclasses, machinedeployments, machines, machinesets]
        verbs: [get, list, watch]
      - apiGroups:
        - cluster.x-k8s.io
        resources: [clusters, controlplanes, machineclasses, machinedeployments, machinehealthchecks, machines, machinesets]
        verbs: [get, list, watch]
      - apiGroups:
        - clusterctl.cluster.x-k8s.io
        resources: [metadata, providers]
        verbs: [get, list, watch]
      - apiGroups:
        - crd.projectcalico.org
        resources: [bgpconfigurations, bgppeers, blockaffinities, clusterinformations, felixconfigurations, globalnetworkpolicies, globalnetworksets, hostendpoints, ipamblocks, ipamconfigs, ipamhandles, ippools, networkpolicies, networksets, vpntunnels]
        verbs: [get, list, watch]
      - apiGroups:
        - discovery.k8s.io
        resources: [endpointslices]
        verbs: [get, list, watch]
      - apiGroups:
        - expansion.gatekeeper.sh
        resources: [expansiontemplate]
        verbs: [get, list, watch]
      - apiGroups:
        - extensions.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - gateway.networking.k8s.io
        resources: [gatewayclasses, gateways, grpcroutes, httproutes, referencegrants, tcproutes, tlsroutes, udproutes]
        verbs: [get, list, watch]
      - apiGroups:
        - hub.gke.io
        resources: [memberships]
        verbs: [get, list, watch]
      - apiGroups:
        - install.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - k8s.cni.cncf.io
        resources: [network-attachment-definitions]
        verbs: [get, list, watch]
      - apiGroups:
        - mutations.gatekeeper.sh
        resources: [assign, assignimage, assignmetadata, modifyset, mutatorpodstatuses]
        verbs: [get, list, watch]
      - apiGroups:
        - networking.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - networking.k8s.io
        resources: [ingressclasses, ingresses, multiclusterconnectivityconfigs, networkgatewaygroups, networkgatewaynodes, networkinterfaces, networkloggings, networks, trafficsteerings]
        verbs: [get, list, watch]
      - apiGroups:
        - node.k8s.io
        resources: [runtimeclasses]
        verbs: [get, list, watch]
      - apiGroups:
        - policy
        resources: [poddisruptionbudgets, podsecuritypolicies]
        verbs: [get, list, watch]
      - apiGroups:
        - rbac.authorization.k8s.io
        resources: [clusterroles, clusterrolebindings, roles, rolebindings]
        verbs: [get, list, watch]
      - apiGroups:
        - security.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - storage.k8s.io
        resources: [csidrivers, csinodes, csistoragecapacities, storageclasses, volumeattachments]
        verbs: [get, list, watch]
      - apiGroups:
        - sriovnetwork.k8s.cni.cncf.io
        resources: [sriovnetworknodepolicies, sriovnetworknodestates, sriovoperatorconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - status.gatekeeper.sh
        resources: [constraintpodstatuses, constrainttemplatepodstatuses, expansiontemplatepodstatuses]
        verbs: [get, list, watch]
      - apiGroups:
        - telemetry.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - templates.gatekeeper.sh
        resources: [constrainttemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - vm.cluster.gke.io
        resources: [gpuallocation, guestenvironmentdata, virtualmachineaccessrequest, virtualmachinedisk, virtualmachinepasswordresetrequest, virtualmachinetype, vmhighavailabilitypolicy, vmruntimes]
        verbs: [get, list, watch]
      - apiGroups:
        - '*'
        resources: [componentstatuses, configmaps, endpoints, events, horizontalpodautoscalers, limitranges, namespaces, nodes, persistentvolumeclaims, persistentvolumes, pods, pods/log, podtemplates, replicationcontrollers, resourcequotas, serviceaccounts, services]
        verbs: [get, list, watch]
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRoleBinding
      metadata:
        creationTimestamp: null
        name: fleet-rrb-actuation-gke-fleet-support-access
      roleRef:
        apiGroup: ""
        kind: ClusterRole
        name: fleet-rrb-actuation-gke-fleet-support-access
      subjects:
      - kind: User
        name: service-{PROJECT-NUMBER}@gcp-sa-anthossupport.iam.gserviceaccount.com
      

Audite a utilização do apoio técnico do Google Cloud

A equipa de apoio técnico acede ao seu cluster através de uma conta de serviço do Google Cloud dedicada por projeto através da API do gateway de ligação. Pode auditar todas as atividades de apoio técnico através dos registos de auditoria do Cloud.

Para rever a utilização, ative os registos de auditoria de acesso a dados e procure registos de auditoria com a identidade do autor da chamada definida como [e-mail]. Pode ver o recurso acedido no campo labels.k8s-request-path do registo de auditoria.

Para mais informações sobre como ver estes dados do registo de auditoria, consulte o artigo Ver registos de auditoria do Cloud.

Para ver as operações de registo de auditoria disponíveis para o gateway de ligação, consulte o artigo Operações auditadas.

Perguntas frequentes

A que é que a Google vai poder aceder?

Este fluxo permite que Google Cloud o apoio técnico tenha acesso só de leitura a recursos não PII. Isto significa que a Google não tem acesso a dados confidenciais, por exemplo, a segredos, tokens, etc. Além disso, Google Cloud o apoio técnico não pode executar comandos como kubectl exec para aceder a pods/nós para interagir diretamente com a VM/máquinas subjacentes. A lista de recursos aos quais pode aceder está documentada aqui.

Que alterações é que a Google pode fazer ao meu cluster?

Isto concede à Google acesso só de leitura. Google Cloud O apoio técnico não pode fazer modificações ao cluster. Se Google Cloud o apoio técnico tiver ações sugeridas para resolver o problema, é pedido ao cliente que execute comandos de mutação.

Durante quanto tempo é que a Google tem este acesso?

Após o encerramento do registo de apoio técnico, a Google remove a autorização da equipa de apoio técnico para aceder ao seu cluster. Também pode remover manualmente estas autorizações através dos comandos indicados aqui.

Como é que se acede ao cluster?

Google Cloud O apoio técnico vai usar o serviço Connect Gateway já ativado para aceder ao cluster. Não são instalados novos softwares no cluster. Consulte o artigo Ligue as funcionalidades de segurança para ver detalhes.

Por que motivo a Google precisa deste acesso?

Este acesso permite que o Google Cloud apoio técnico compreenda mais facilmente o problema através do acesso só de leitura em tempo real aos recursos do cluster. Além disso, isto reduz as comunicações de vai e vem para que o Google Cloud apoio técnico possa avaliar e resolver os problemas muito mais rapidamente.

Onde posso ver a que recursos foi acedido no meu cluster?

Pode auditar todas as Google Cloud atividades de apoio técnico no seu cluster através dos registos de auditoria da nuvem. Consulte as instruções aqui.